1+ months

Accounts Receivable Coordinator

Anchorage, AK 99501

Responsibilities:

1) Administrative Duties \u0026 Functions:

  • Answering phones/reception, job file maintenance, data entry, and general office coordination and support.
  • Maintains excellent communication with both internal Convergint team and our customers.
  • May assist Project Managers and other colleagues with contract administration, change orders, data entry in industry specific software, miscellaneous paperwork, and financial reporting.

\u0026nbsp;2) AR Duties \u0026 Functions

  • This position is largely office based with an occasional opportunity to work from home.
  • Acquires and maintains active Notary License.
  • Replicates and streamlines existing processes and collaborates with team members to improve AR key performance indicators (ie. underbilled/overbilled, DSO, etc).
  • Ensures payment compliance by identifying and accurately adhering to customer specific billing processes, forms, online portals, lien releases, etc.
  • Tracks outstanding invoices and calls customers to verify payment status and timelines.
  • Manages online submission and tracking of lien rights/bonds per individual project/job, comprehensively communicates with applicable colleagues and customer(s) and completes required steps and paperwork to secure payment rights.
  • Identifies collectible vs non-collectible items (ie. bad debt, write offs, 90+ quarterly reports).
  • Verifies and analyzes outstanding customer accounts and responds to customer inquiries.
  • Manages new customer setups in Spectrum and the AR Info Dump. Also, audits, maintains and updates existing customer data/requirements/portals/etc.
  • May assist team members with requesting/obtaining customer certificates of insurance per negotiated contract terms and conditions.
  • Relays and escalates customer questions and requests to PM\u0026rsquo;s, sales, etc. Then, acts as liaison with the customer and team members to resolve payment issues.
  • Oversees collection and billing efforts for entire branch, including and not limited to scheduling and conducting sub team and inter-departmental collections meetings and billing overview meetings.
  • Manages internal entry, submission and monitoring of monthly progress and retention billings.
  • Records, codes and submits checks to our corporate office\u0027s lockbox and/or the bank.
  • Monitors and identifies incoming unclaimed payments.
  • Assists customers with Convergint\u0026rsquo;s online credit card payment portal.

\u0026nbsp;3) Additional Responsibilities

  • Cross trains and acts as back up for other office related tasks.
  • Performs other duties and responsibilities as requested or required.

\u0026nbsp;

Skills:

  • Excellent and professional written and verbal communication skills.
  • Proven ability to work well independently, prioritize effectively, and manage a large workload.
  • Flexible, adaptable, detail-oriented and self-motivated.
  • Critical thinker and verifies/validates data.
  • Able to positively influence others and build consensus among team members.
  • Think outside the box, seek to streamline/improve processes.
  • Follow instructions, take notes and accurately reproduce processes learned.
  • Strong planning and organizational skills.
  • Work collaboratively with colleagues and customers alike.
  • Provide outstanding customer service while being AR goal/results driven.
  • Successfully research, analyze, decipher, and communicate complicated information (ie. partial payments, general ledger cleans, remittance advice, reconciliations, etc).
  • Highly proficient with all Microsoft Suite products, and advanced knowledge of Excel.

\u0026nbsp;

Physical Demands:\u0026nbsp;

While performing the duties of this job, the colleague is frequently required to sit, stand, walk, talk or hear; uses hands to finger, handle, or touch objects or controls.\u0026nbsp; On occasion, the colleague may be required to climb and work in high places, stoop, bend or reach above the shoulders.\u0026nbsp; Position may also require work in confined spaces and exposure to different types of outdoor weather conditions.\u0026nbsp; Risk of electrical shock and/or general hazards found in a construction environment may be present.

The colleague may frequently lift, push, or pull up to 30 pounds and occasionally lift, push or pull up to 50 pounds.\u0026nbsp; Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The above statements reflect the general details necessary to describe the principle functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.

Categories

Industry

  • Information Technology
Posted: 2022-03-30 Expires: 2022-05-30

Convergint is a global, service-based systems integrator whose top priority is service in every way – service to customers, colleagues, and community. Delivering value through unparalleled customer service and operational excellence has been foundational at Convergint. Our promise, and our number one objective, is to be our customers’ best service provider. 

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Accounts Receivable Coordinator

Convergint Technologies
Anchorage, AK 99501

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