30 days old

Business Analyst, Information Technology

York Regional Police
Aurora, Ontario L4G 0S7
  • Job Code
  • Job Type
  • Job Status
    Full Time
  • Assisting the Project Leader in analyzing department technology needs required for the design, development and implementation of systems initiatives on an ongoing basis.

  • Assisting the Project Leader in preparing technology reports to meet departmental requirements including preparation of RFI, RFP, solution analysis, solution design, etc.

  • Assisting the Project Leader in developing an annual plan for the assigned functional area(s) ensuring that major initiatives are in line with the Information Technology, Infrastructure Services, and York Regional Police strategic plan.

  • Contributing to project planning and control, including estimating and planning specific tasks, providing direction, guidance and technical support to staff, assigning tasks with reasonable deadlines and ensuring adherence to defined schedules.

  • Coordinating day to day tasks to ensure daily operational needs that are escalated are met in a timely fashion.

  • Recommending and implementing future systems to enhance department productivity.

  • Liaising with vendors to ensure schedules, guidelines and protocols are adhered to, and client requirements achieved.

  • Coordinating daily tasks to ensure operational needs are escalated to the sustainment team and effectively met.

  • Collecting, documenting and analyzing user requirements and generating alternative approaches to systems design.

  • Preparing system prototypes for user consultation by creating test environment-based requirements and systems designs.

  • Contributing to the design based on the needs of all York Regional Police business units.

  • Managing the development, testing, training, modification and implementation of systems or system enhancements by way of new releases.

  • Monitoring new business processes to ensure the integrity of changes and providing support to users during transition.

  • Coordinating specific assigned systems development and implementation activities, including the preparation of user requirements definitions, systems analysis, and general detailed design documents and the development of prototyping and implementation.

  • Reviewing and evaluating the results of program and systems testing with team members, end-users and vendors.

  • Working as part of a multi-disciplinary team to contribute to strategic plans, implementation plans and ongoing support of automation initiatives.

  • Developing working relationships with key staff members in the assigned functional departments.

  • Creating system reports for management and users, including research into the design and table set up in order to meet business needs.

  • Planning, performing or assisting user acceptance testing.

  • Providing leadership and guidance to junior IT members.

  • Remains current with technologies and methodologies.


  • Successful completion of a three (3) year diploma or university degree in Information Technology.

  • Minimum of four (4) years of information systems project implementation and support for corporate-based processes and programs.

  • A completed Business Analyst Certificate or PMP Certification is mandatory.

  • Experience and ability to work with Project Leaders, vendors and end users to assess application technology and needs in order to recommend appropriate solutions.

  • Knowledge of Software Development Life Cycle (SDLC), interfaces, network structures and database terminology.

  • Knowledge of trends in the use of current information technologies specific to the assigned functional area(s) and York Regional Police operative environment.

  • Excellent Project management skills, including task estimation, scheduling and control

  • Knowledge of various Project management and Business Analysis Frameworks, methodologies, best practices and tools, e.g. Waterfall, Agile, Business Requirements Elicitation, Collaboration and documentation, business process re-engineering, Solution Analysis etc.

  • Excellent planning, organizational and time management skills. Ability to work concurrently on several tasks, managing competing deadlines and prioritizing workload.

  • Experience creating detailed reports and giving presentations. Effectively using visual presentation tools is an asset.

  • Strong oral and written communication skills.

  • Solid Project implementation and problem solving skills specific to front-line project and systems support.

  • Ability to influence stakeholders and work closely with them to determine acceptable solutions

  • Ability to work both independently and within a team environment.

  • Ability to aid in the analysis, design, configuration and implementation of business processes.

  • Ability to work outside normal business hours on occasion as required.

  • Competency in Microsoft tools, including but not limited to Word, Visio, Project and Excel.

  • Exceptional analytical, research and conceptual thinking skills.

  • Ability to quickly adapt to new technologies, ideas, and business initiatives

  • Experience with cloud and mobile operating system (Android) based solutions are an asset



  • Law Enforcement
Posted: 2021-03-19 Expires: 2021-05-03

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Business Analyst, Information Technology

York Regional Police
Aurora, Ontario L4G 0S7

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