1+ months

Business Analyst - Integration Lead - P204283

Riverwoods, IL 60015
  • Job Code
    P204283

At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers and is consistently awarded for both. We're all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.

Responsible for leading and guiding the work of technical staff. Participates in an agile work team. Breaks down features into user stories and serves as the liaison between business and technical groups. Plans, sizes, assess impacts, monitors progress, and reports on work initiatives.

Responsibilities

Job Responsibilities:

  • Evaluate Client requirements against the scope of the project, identifying and addressing any product gaps for the implementation
  • Support the various testing phases, which include API integration, End to End testing, and User Acceptance
  • Directly support the Client's developers with the integration to the API specification. Support and answer questions regarding specifications and how to develop code per the specification
  • Provide technical support to our Clients during all testing phases
  • Triage and troubleshoot client API issues
  • Assist with encrypting and decrypting API content
  • Perform direct gateway testing via submission of API requests via an IDE or SoapUI
  • Assist with monitoring data management or utilities in the simulation environment
  • Validate Production moves, including certifications and keys for credential security
  • Review new API Specification, test, and internalize for Client Support
  • Execute on regression testing with the Client
  • Address and resolve testing defects both internally and with Client, working closely with internal support teams.
  • Responsible for managing Client expectations, ensuring satisfaction through responsiveness and effective communication.
  • Responsible for detecting potential issues, supporting the Clients and implementing solutions when issues threaten to delay the project timeline, business operations, or the overall relationship.
  • Responsible for documenting process flows, standard operating procedures (SOPs), implementation and training guides, and all other required internal/external materials for ongoing business needs. This includes creating, utilizing, and enhancing documents/deliverables necessary for providing exceptional support services.
  • 80% (Developer integrations, testing, and technical Support)
  • 20% (Documentation & Training)

Minimum Qualifications

At a minimum, here's what we need from you:

  • Bachelor's Degree in Business, Tech, Finance, Engineering, Social Science, or related field
  • 2+ years of experience in Product Owner, Business Analyst, Payments, Relationship Management, IT, or related field
  • In lieu of a degree, 4+ years of experience in Product Owner, Business Analyst, Payments, Relationship Management, IT, or related field

Preferred Qualifications

If we had our say, we'd also look for:

  • Master's Degree in Business, Tech, Finance, Engineering, Social Science, or related field
  • 4+ years of experience in Product Owner, Business Analyst, Payments, Relationship Management, IT, or related field
  • 2+ years of experience in Payments industry
  • SAFe (Scale Agile Framework) in Product Manager/Product Owner (PM/PO)

#LI-DK1

Discover Financial Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, among other things, or as a qualified individual with a disability.



Categories

Industry

  • Banking / Finance
Posted: 2019-07-11 Expires: 2019-09-26

Welcome to Discover
We strive to be the leading direct bank and payments services company. Our mission is to help people spend smarter, manage debt better, and save more to achieve a brighter financial future.


Why Work with Us?
You can make an impact. Whether it’s developing corporate strategy, innovating new services or supporting IT needs, every employee has the opportunity to be a vital part of our business and make a real difference in people’s lives. It’s the heart of what we do.


 

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Business Analyst - Integration Lead - P204283

Discover
Riverwoods, IL 60015

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