13 days old

Business Analyst IV

Fairfax County Government
Fairfax, Virginia 22035
  • Job Code
  • Job Type
  • Job Status
    Full Time
  • Shift
    1st Shift

The Office of Strategy Management is one of six agencies and two community centers that comprise Fairfax County’s Health, Housing, and Human Services organization. Under general supervision of the Business Integration Division Director, serves as a lead business analyst to promote integration and interoperability of HHHS business processes and IT systems. Works to gather and align agency specific requirements with the broader HHHS structure to ensure the efficient and effective use of technology. Applies process improvement techniques to support coordination of client services, the ability to aggregate data, and reduce system redundancies. Must have a knowledge of Human Services; strong communication skills; the ability to translate complex technical concepts to business users and lead all phases of a project life cycle.

Major areas of responsibility

  • Serves as lead business analyst and project manager for specific integrative technology projects; 
  • Serves as the integrative lead on a case management & accounts payable project 
  • Coordinates or Liaise with the Department of Information Technology and the HHS Agencies to ensure client centered integration of information systems. 
  • Project manages, prepares timelines, and conducts status updates, to stakeholders and senior OSM and or HHHS Leadership. 
  • Ensures technical solutions meet local, state, and federal legal, regulatory and policy requirements. 
  • Provides recommendations to align technology with HHS strategy, priorities, and business needs. 
  • Supervises the other business analyst(s), sets priorities, performs employee review(s), and mentors and advises.


Illustrative Duties


(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.)

Provides direction to align technology with organization's strategy, priorities, and business needs;
Serves as lead system administrator for multiple complex interdepartmental systems in multiple environments on a variety of platforms;
Develops the processes and policies to ensure compliance with federal and state systems and regulations;
Serves as agency's point of contact to coordinate and funnel agency's needs and requests through Human Services' centralized IT Strategic Planning Group;
Oversees the evaluation and redesign of business processes to enhance business functionality and efficiency and to facilitate large-scale change;
Leads efforts to seek ways of applying new and existing technology to business processes, providing expertise on technical trends and external practices;
Manages the business process activities for the systems development life cycle for new and/or existing complex systems;
Manages the development, implementation, interoperability, quality assurance, and security of systems;
Identifies and maintains key performance measures for business processes associated with technical systems;
Manages workgroups that perform documentation of system requirements and specifications detailing user needs to be utilized by system technical support members;
Manages staff performing the functional testing process during solution implementation to ensure that they function correctly to serve user needs without compromising other system functions;
Determines appropriate system life cycle techniques and methods for implementation;
Supervises the delivery of training classes to user groups;
Evaluates, prioritizes, and educates others on the technical implications of requested changes and improvements on systems;
Brokers services with DIT and vendors on behalf of customers;
Coordinates multi-system solutions to clarify interdependencies so that systems interface seamlessly with each other;
Communicates with other IT functional areas to apprise them of project status, inform senior management of progress, and keep DIT's technology and service managers aware of user issues needing resolution;
Stays abreast of technology changes.


Required Knowledge Skills and Abilities


(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)

Advanced knowledge of methods, metrics, tools, and techniques of business process
Advanced knowledge of the principles, methods and tools for conducting performance
assessments of IT systems, change management theories, and their application in a business environment;
Advanced knowledge of procedures for developing technical and operational support
documentation and tools for analyzing and developing test and evaluation procedures;
Advanced knowledge of principles, methods and techniques of information technology assessment;
Considerable knowledge of interdepartmental and/or countywide processes, procedures, and requirements;
Considerable knowledge of the capabilities of information technology software, hardware, and network communication technology;
Considerable knowledge of the capabilities of various computer platforms functioning in centralized, distributed, client server, and stand-alone environments;
Considerable knowledge of effective processes, methods, techniques to analyze and evaluate business operations;
Considerable knowledge of effective project management methods, practices and techniques;
Knowledge of effective supervisory methods, practices, and techniques;
Ability to manage/administer multiple computer systems in a diverse computing environment;
Ability to work on problems of diverse scope where analysis requires a comprehensive understanding of hardware/ software systems solutions;
Ability to manage both small and large long and short-term projects under project timeline and resources;
Ability to write computer program operating instructions;
Ability to write effectively, including technical writing;
Strong analytical and conceptual skills with a demonstrated track record in new concept development for various projects and complex technical plans;
Ability to understand how IT affects an organization and ability to link it to redesigned business processes;
Ability to work cooperatively with technical staff and end users and establish and maintain relationships.


Any combination of education, experience, and training equivalent to the following:
(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")

Bachelor's degree in computer information systems, business administration, or related field; plus five years of experience in information systems and process redesign, managing and implementing all phases of the systems development life cycle, including at least one year of supervisory experience.


  • Master's degree in computer systems, information systems management, or related field. 
  • Experience in soliciting customer requirements and producing solution architectures/designs that meet those requirements.
  • Proven track record of being hands-on in successfully implementing and maintaining complex IT solutions. 


The appointee to this position will be required to complete a criminal background check to the satisfaction of the employer.

Sufficiently mobile to attend meetings and make presentations; ability to use automated technology; and ability to communicate clearly and concisely, both orally and in writing. All duties performed with or without reasonable accommodations.

Panel interview and may include a written practical exercise.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or status as a veteran in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY. 

Salary Details

$75,516.27 - $125,861.01 Annually


Posted: 2021-04-27 Expires: 2021-06-11

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Business Analyst IV

Fairfax County Government
Fairfax, Virginia 22035

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