28 days old

Business Transformation Project Manager

Singer Lewak/DWA
Work Remotely
  • Job Type
    Contract
  • Job Status
    Full Time

 

THE ORGANIZATION

The Desert Water Agency (DWA), is a not-for-profit government agency located in the Palm Springs, California area and was founded as a groundwater management agency in 1961.  DWA is one of only 29 state water contractors in California. This gives our Agency the ability to import water, which is used to recharge our groundwater basin (the main source of water in our desert). We currently have about 23,000 domestic water connections (services include: groundwater management, drinking water, sewer service (in parts of Cathedral City only), recycled water, and conservation resources) that serve approximately 72,000 people, including seasonal population, by our team of ~85 employees.

 

THE POSITION

DWA seeks a full time, contract/temporary Business Transformation Project Manager who would lead the successful execution of a series of business transformation-style projects, starting with the largest effort of implementing an Enterprise Resource Planning (ERP) solution (aka DWA 2.0 Project) that will assist in transitioning the organization to more effectively service our customers and maximize the efficiency and productivity of our staff and vendor / partners.  This manager will report to DWA’s Finance Director, a member of the senior leadership team and the executive project sponsor of the “DWA 2.0 Project”.  Depending on the fit of the candidate, following the successful close out of the DWA 2.0 Project, additional project leadership support on other, smaller projects may be requested (estimate duration of engagement is between 12-16 months).   

 

The ideal candidate will have a minimum of 7 years of extensive experience participating in cross-organizational projects to implement new software solutions.  This includes experience updating processes, roles and responsibilities, and reporting[MK1] [KH2]  and maintaining quality standards within the organization.  They will have shown a deep understanding of the academic and practical/execution side of the project management discipline, progressively growing their project management skills; ideally with experience in both the for-profit and govt/utility environments.    

 

**If you are interested in applying to this position, please follow the instructions outlined at the bottom of this job description**

 

RESPONSIBILITIES

  • The primary overarching responsibility for this role is the successful delivery of the “DWA 2.0 Project” as scoped and approved by senior Agency leadership.  Within this role, this person is expected to;
  • Work with SMEs[MK3] , the Steering Committee, third-party vendor(s) and the DWA 2.0 Project Executive Sponsor to work through all phases of the project(s); developing clear, well vetted, and fully approved project materials that will then be communicated for full buy-in and execution as appropriate
  • Develop detailed project and/or program plans, identifying and gaining buy-in for critical milestones, and agreed upon deliverables and quality standards
  • Regularly track and report on budget status and project progress versus time allotted, scope alignment and overarching financial controls specific to project/program efforts (e.g. invoice processing)
  • Working under the direction of theFinance Director, ensure with both internal and external stakeholders that there is a consistent approach to planning, design and implementation throughout each project that falls into DWA 2.0 Project / Program, particularly in communication and documentation, as needed, detailed analysis to determine required budget, resources, risks and identify ongoing constraints to the project’s execution. 
  • Communicate and escalate to the Finance Director and the project’s Steering Committee of the overall project(s) progress, timelines, risks, issues, budget information and scope changes.
  • Communicate progress through formal dashboards / reports / meetings; based on the needs of the different and specific audience groups.
  • Contribute to preparing functional team and executive level presentations when requested.
  • Track project plans, milestones and deliverables status and assess any impacts changes will have on cost, resourcing and schedules.
  • Prepare parent/child-style, integrated Gantt charts to appropriately assess project & workstream status, dependencies and identify/manage critical paths.
  • Work with internal teams and third-party vendors to develop and validate software release and/or implementation schedules throughout project/program life, establishing cadence and expectations for post launch software updates and eventual deployment and adoption of solution / process.
  • Identify and successfully resolve conflicts/priorities that may occur within the project team and/or key stakeholders.

Requirements

QUALIFICATIONS

 

REQUIRED EXPERIENCE & SKILLS:

  • Possession of a minimum of a Bachelor (4-year) degree, within a related major, such as information technology, business operations, computer science, or equivalent relevant work experience.
  • At least 7 years’ experience in a professional office environment; ideally in a customer facing role/function.
  • Proven experience (min. 5 years) as a Project Manager who fully owned cross organizational project executions through to closeout; ideally proven ability to successfully execute in a “low PM understanding” situation.
  • Thorough understanding and hands on experience of project/program management techniques and methods (waterfall, multiple agile methodologies, sub-specializations).
  • Holder of a Project Management Professional (PMP) Certification – ideally for 5+ years.
  • Holder of an Agile methodology certification (e.g. SCRUM, SAFe, Kanban).[KH4] 
  • Excellent knowledge of MS Office, Google G Suite/Workspace and other standard software tools used by project management professionals (e.g. Smartsheet, MS Project, Trello, Basecamp etc.)
  • Exhibited outstanding leadership and team member participation skills, ideally in both non-profit and for-profit environments; experience in the grant space is highly desired.
  • Ability to navigate conflicting or overlapping obligations and timelines; prioritizing and escalating as appropriate with senior management.
  • Excellent communication skills (written, verbal, non-verbal). 
  • Excellent problem-solving ability.
  • Ability to work with diverse stakeholders from varying professional backgrounds, education and experience levels to communicate effectively, building a sense of teamwork while consistently completing tasks on time at to quality standards.
  • Ability to travel to California when meetings / project efforts are best served by in-person communications (estimate an average of one trip a month), where T&E expenses will be passed through following DWA travel guidelines.

 

OTHER DESIRED ABILITIES / CHARACTERISTICS:

  • Ability to maintain the highest level of discretion and confidentiality.
  • The ability to interpret and/or discuss technical information and concepts with others that may not be familiar with technical jargon or concepts; performing the role of “liaison” between the business and the technology groups involved in the digital transformation program.
  • Ability to work with business functional points of contact to capture and prioritize requirements and identify gaps.
  • Ability to design, document and implement processes and procedures.
  • Business Acumen and self-motivation to understand processes in detail.
  • Realistically positive and proactive attitude that permeates all interactions and communications [KH5] [ES6] 
  • Flexibility to sometimes work evenings and weekends with little or no advance notice should a project/program related issue arise.

 

 

Application Steps 

Please email your responses to the below questions to Allie Walker @ awalker@singerlewak.com

 

A. Answer the following three questions (minimum of three sentences each): 

1. What skills or previous experience do you think makes you a great candidate for this role?

2. What one work activity would you say you enjoy doing the most (e.g. interacting with people, streamlining a process, working through a problem with teammates) - in other words, what "gets you into the zone"?

3. What responsibility/skill in this Business Transformation Project Manager role description would you say you have the least experience with - and what sort of support do you think would help you get up to speed as quickly as possible?   


B. Provide any working time limitations/considerations you would like to have included in the interview process (e.g., volunteer commitments, early / late start preferences).  

 
 
C. Provide two professional references: name, contact info (phone number or email) and relationship description (e.g. boss at the job from 3 years ago). 

 

Categories

Posted: 2022-04-25 Expires: 2022-06-09

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Business Transformation Project Manager

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