14 days old

Card Member Assistance - 48204

West Valley City, UT 84119
  • Job Code
    48204
\u003Cp\u003EAt Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on it\u0027s customers and is consistently awarded for both. \u003Cstrong\u003EWe\u0027re all about people, and our employees are why Discover is a great place to work. \u003C/strong\u003EBe the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EClass Start Date: January 6th, 2020\u003C/strong\u003E\u003Cbr\u003E \u003Cbr\u003E \u003Cstrong\u003ESchedule: Monday through Friday with rotating weekends from 6:00 am to 1:30 pm or 12:30 pm to 8:00 pm\u003C/strong\u003E\u003Cbr\u003E \u003Cstrong\u003E \u003C/strong\u003E\u003Cbr\u003E \u003Cstrong\u003EPay: $16.25 hour/ plus monthly bonus opportunities and afternoon differential (10%)\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003E \u003Cbr\u003E Full-time \u0022Benefits from day one!!\u0022 \u003C/strong\u003E\u003C/p\u003E\u003Cp\u003EOur comprehensive benefits package starts day one and features insurance, financial planning support and excellent perks designed to help you reach your goals and live a rich, healthy life. These include:\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EPaid time off (at minimum, 20 personal days \u002B 7 holidays per year)\u003C/li\u003E\u003Cli\u003ETuition Reimbursement for eligible US based employees\u003C/li\u003E\u003Cli\u003E401K with company match and fixed contribution\u003C/li\u003E\u003Cli\u003EEmployee Stock Purchase Plan\u003C/li\u003E\u003Cli\u003EFull service cafeteria featuring Starbucks and subsidized Mindful options\u003C/li\u003E\u003Cli\u003EAccess to fitness center\u003C/li\u003E\u003Cli\u003EOpportunities to volunteer in the community\u003C/li\u003E\u003Cli\u003EDevelopment groups and training\u003C/li\u003E\u003Cli\u003EOn-site Health Clinics\u003C/li\u003E\u003Cli\u003EOnsite Employee Assistance Program Counselors\u003C/li\u003E\u003Cli\u003EDiscover Care@Work Family Assistance Program (Discounted childcare at participating centers, free care.com membership, and subsidized Backup Care Services)\u003C/li\u003E\u003Cli\u003EPerks at Work (access discounts from over 30,000 merchants, earning WOWPoints while you shop)\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u003Cstrong\u003E\u003Cbr\u003E Responsibilities\u003C/strong\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EReviews credit history and other information regarding delinquent accounts. Maintains productivity standards while ensuring prompt follow up.\u003C/li\u003E\u003Cli\u003EArranges payment programs for delinquent accounts. Ensures terms are acceptable to the company and the customer.\u003C/li\u003E\u003Cli\u003EAdheres to Fair Debt Collection and Practices law and the companys Collection Practices policy.\u003C/li\u003E\u003Cli\u003EResponsible for contacting customers who have fallen past due in making payments by keeping goodwill of customers. Contacts customers and third parties. Handles calls for all levels of delinquent accounts and presents all payment options or strategies to resolve card member delinquency issues.\u003C/li\u003E\u003Cli\u003EResponsible for leaving messages in an attempt to get the customer to call back.\u003C/li\u003E\u003C/ul\u003E \u003C/p\u003E\u003Cp\u003E \u003Cp\u003E\u003Cstrong\u003E \u003C/strong\u003E\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003E \u003C/strong\u003E\u003C/p\u003E \u003C/p\u003E\u003Cp\u003E \u003Cp\u003E\u003Cstrong\u003EPreferred Qualifications\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EIf we had our say, wed also look for:\u003C/strong\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EH.S. Diploma or GED\u003C/li\u003E\u003Cli\u003ESales experience\u003C/li\u003E\u003C/ul\u003E \u003C/p\u003E \u003Cp\u003E The same way we treat our employees is how we treat all applicants - with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity \u0026 inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover. \u003C/p\u003E \u003Cbr\u003E\u003Cbr\u003E

Categories

Industry

  • Banking / Finance
Posted: 2019-11-02 Expires: 2019-12-15

Welcome to Discover
We strive to be the leading direct bank and payments services company. Our mission is to help people spend smarter, manage debt better, and save more to achieve a brighter financial future.


Why Work with Us?
You can make an impact. Whether it’s developing corporate strategy, innovating new services or supporting IT needs, every employee has the opportunity to be a vital part of our business and make a real difference in people’s lives. It’s the heart of what we do.


 

Employment Trends

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Card Member Assistance - 48204

Discover
West Valley City, UT 84119

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast