20 days old

Digital Project Manager

Houston, Texas 77024

Can you take ownership and passionately drive multiple digital projects to meet clients expectations?  

Do you live and breathe project management and get excited about achieving milestones? 

Is the sound of working in a fast-paced, remote-first environment exciting?

The Dauntless PMO crew is growing. And, we’re looking for a talented and motivated Technical Program Manager to join us. 

This is a unique opportunity to bring your outstanding Project and Account Management skills to help deliver digital transformation for a range of global brands.

In this Program Management role, you will use your people management experience and passion for delivering projects on time to ensure clients expectations are effectively managed and that we transform the way their business is done. 

Who We Are

Dauntless is a full-service digital agency specialising in strategy, design and development. We work with global brands across various industries, delivering everything from small prototypes to large-scale digital products and software.

Our Crew is: 

  • globally distributed

  • cross-vertical

  • industry-agnostic

  • multi-disciplined 

  • digital problem solvers

Our purpose is to help growth-focused companies and industry leaders achieve their goals quickly and efficiently.

Combining our strategic approach, relentless creativity and technical expertise, we drive digital transformation and innovation programmes worldwide.

If you are driven, collaborative, hard-working, and eager to grow with us, let's talk.

The Opportunity

There is a need for a skilled Program Manager that has experience in Agency Account Management to help us manage digital transformation projects on time and within budget. 

You will collaborate with a highly efficient distributed team while ensuring all necessary projects are properly set up in either waterfall, agile or both, effectively initiated, governance in place, regular reporting and relationship management with the client and stakeholders, and change management / client adoption on deployment of the solution and/or product. It will be crucial to provide direction and motivation to the Dauntless crew on milestones, risks, mitigations and resolving blockers in order to deliver the solutions beyond the client’s expectations.


What Makes You Right For This Role?

  • Outstanding and highly skilled technical project management practitioner experienced in all aspects of Project and Program Management, including waterfall and agile methodologies.  

  • Evidence of a successful digital product being project managed and delivered.

  • Experienced with modern cloud based PM tools e.g. Asana (We’re a Mac-based business, so experience using a Mac would be ideal)

  • Driven by a milestone-obsessed approach with a passion for problem-solving and ensuring the design and development crew deliver on time. 

  • Passion for project ownership and client relations in order to manage and exceed their expectations.

  • You thrive in a fast and challenging environment without compromising quality.

  • Effectively structure and steer a program of projects with confidence and minimal guidance.

  • Always doing continual analysis and providing recommendations for improved processes and efficiencies.

  • Understand client needs, proactively gathering information to learn about their business and industry.

  • Be alert and responsive to any information indicating a change in client expectations, and manage conflicting demands and priorities.

  • Understand how key trends in the digital agency industry impact your discipline.

Requirements

What You’ll Do 

  • Effectively structure and steer a program of projects with confidence and minimal guidance.

  • Manage and coordinate technical software projects on a more complex scale to a high level of service.  

  • Identify and manage multiple cross-project dependencies, shared challenges, risks, issues and mitigation while planning, delivering and managing changes across all.

  • Manage the project administration, such as minute writing, action logs, establishing budgets, timelines and governance - all the while making sure best practices and efficient processes are being followed.

  • Control the scope of each project and any change management required.

  • Work closely with design and software development team members, vendors and clients to make sure projects are delivered seamlessly and efficiently. 

  • Be the lead contact and account manager for clients, with regular on-site face to face meetings.

  • Translate project goals and strategies into actionable plans, while providing team members with mentoring and coaching.

  • Manage all project communication and performance reporting with clients, internal crew and vendors to make sure all parties are kept up to date and deliver on time.

  • Conduct research and create budgets, timelines, proposals and statements of work with the Business Analysts.

  • Record and report actual time, resources, utilisation and expenses incurred to the executive team.

  • Conduct post-project reviews to identify areas for future performance improvement.

  • Remain abreast of new Project Management trends, best practices, and ways of working to make sure Dauntless remains ahead of opposition.

The Ideal Candidate Will Bring

  • 5 to 8 years Project Management experience preferably within a digital agency environment.

  • Experience in Account Management would definitely be beneficial.

  • Relevant tertiary qualifications in Project Management, across all methodologies.

  • Digitally savvy, with a passion for new innovative digital products and trends.

  • Experience in digital product or services development (Mobile or Web).

  • Strong analytical & critical thinking and problem-solving skills with appropriate judgement and quick decision-making.

  • Knowledge and experience in Behaviour Driven Development (BDD) would be beneficial.

  • Natural team player is crucial.

  • Excellent verbal and written skills, including the ability to communicate through a variety of mediums.

  • Self-starter, ability to work in a fast-paced team environment.

  • Good project and time-management skills.

  • Proficient with project documentation, negotiation and cost-benefit analysis.

  • Creation of Reports and Dashboards. Experience in Database and SQL is a definite plus.

  • Being detail-oriented and capable of delivering a high level of accuracy.

  • Ability to multitask in a fast-paced environment.

  • Ability to engage with stakeholders and executive boards. 

Our  Values 

To deliver exceptional products for exceptional clients, the Dauntless crew are: 

  • Fearless -  we dive in, even into uncharted territory, and our experience enables us to navigate into the unknown.

  • Curious - we learn our way past problems,  adapting and improving when faced with challenges.

  • Never settle - we work to the wonder, to the very best possible. We relentlessly pursue excellence in everything we do.

  • Always grateful - we get to do this. We show up ready and feel privileged to help people succeed.

  • One Crew - we are greater than the sum of our parts. We have fun, work better and accomplish so much more together.

What’s In It For You? 

  • An opportunity to help deliver a range of exciting products for high profile clients. 

  • A role with a real purpose that you can be proud of.

  • A highly flexible work environment - we are 100% remote. 

  • A hardworking, open, positive and fun work environment.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do.

Dauntless is proud to be an equal-opportunity workplace. We value diversity — in backgrounds and experiences.  We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability and gender identity.

Categories

Industry

  • Information Technology
Posted: 2022-09-07 Expires: 2022-10-22

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Digital Project Manager

Dauntless Agency Ltd.
Houston, Texas 77024

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