1+ months

Director, Housing Operations

University at Buffalo
Buffalo, New York 14260
  • Job Type
  • Job Status
    Full Time

The Division of Student Life invites applications for the Director of Housing Operations position. In this role you will serve as a highly visible, student-centered leader who is innovative, decisive, proactive and solution-oriented. You will provide vision, leadership, and supervision to the critical departments of Housing Services, inclusive of assignment and occupancy strategy and Residential Facility Operations inclusive of maintenance, custodial and capital projects. The Director reports to the Senior Associate Vice President for Student Life and partners with many administrative units and academic departments.

Your duties will include, but are not limited to:

  • Provide strategic leadership and innovative vision to the long-term housing occupancy and capital planning strategy for university owned student housing.
  • Create a strong partnership with Director of Residential Life to contribute to a holistic Campus Living experience.
  • Lead master planning process for campus residences in collaboration with colleagues, focused on improving the quality of housing services and amenities, peer and market data analysis and projecting and meeting housing demand for undergraduate and graduate students.
  • Collaborate with internal stakeholders and campus partners in developing new concepts, practices, and approaches to maximize impact and support of student success and outcomes.
  • Support revenue projections and enrollment management efforts with key university offices, provide statistics and analytics reporting regarding enrollment and occupancy trends, and propose strategic plans for the management of housing capacity and occupancy levels.
  • Foster a welcoming, safe and inclusive campus experience for all students during their initial transition to college and throughout their University at Buffalo experience.

The successful incumbent will be a strong, strategic, and transparent leader, with experience in effectively working in a collaborative/team environment with an array of stakeholders including executive leadership and governance boards, direct reports, faculty, staff, students and alumnae.

Our team recognizes the advantages diverse perspectives and backgrounds bring to the workplace. We are particularly interested in candidates who share this value and will work to achieve the university’s goals of inclusive excellence.

University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.



For more information and to submit an application, please visit the following link: https://www.ubjobs.buffalo.edu/postings/42328


Minimum qualifications:

  • Bachelor’s Degree in higher education, administration or related field.
  • A minimum of 5 years of related experience in student life or other professional setting with progressively increasing responsibilities in scope of supervision, residence hall management or related areas.
  • Experience developing and leading strategic initiatives and managing large complex data and financial models.
  • Experience cultivating collaborative relationships with diverse stakeholders, including students, faculty, staff, parents, family and community members.
  • Experience in problem solving, crisis management and conflict resolution.
  • Organizational skills to set goals, prioritize assignments, monitor performance, and exceed set expectations and deadlines.
  • Well-developed verbal and written communication skills as well as an overriding focus on customer service.

Preferred qualifications:

  • Experience working in a large public or private college/university setting.
  • Experience leading multiple teams led by managers/supervisors.
  • Experience with StarRez Housing Management System.


Posted: 2023-05-02 Expires: 2023-06-16

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Director, Housing Operations

University at Buffalo
Buffalo, New York 14260

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