16 days old

Director of Self Service and Cash Automation

Convergint\u0027s ATM, ITM, and cash automation business is a fast growing and strategically integral aspect of our comprehensive service offering to financial institutions and retail clients.\u0026nbsp; The Director of Self Service and Cash Automation will drive growth through direct and indirect business development efforts and strategy development.\u0026nbsp; This is a new position, focused on the entirety of the Untied States and part of Convergint\u0027s Financial Vertical Market team.\u0026nbsp;\u0026nbsp;

The ideal candidate will have deep experience in the ATM, ITM and Recycler markets.\u0026nbsp; Relevant industry experience and a track record of driving growth is required.\u0026nbsp;\u0026nbsp;

Candidates for this position should embrace our Value and Beliefs that frame Convergint\u0027s culture of service excellence.\u0026nbsp;You should be a strong communicator, have excellent presentation skills, and have a passion for the industry.\u0026nbsp;

Candidate will be responsible for leading the following efforts, among other activities as required:

Managed Service Offering

  • Expand our existing and develop new managed service offerings around remote device management and monitoring
  • Establish a forward looking strategy around AI and machine learning applications in the ATM, ITM, Recycler and cash management solutions
  • Bundle adjacent product services into a comprehensive managed service offering for our clients

Partnership Management

  • Manage Convergint\u0027s relationships with key technology partners in this space
  • Partner with Convergint\u0027s Digital Transformation, Professional Services and other internal colleagues to integrate services and develop new and leverage

Operational Support

  • Lead the development of new or enhance existing service level monitoring and reporting systems
  • Recruit high level technical colleagues to support regional business and our 65+ local Convergint Technology Centers
  • Assist Convergint\u0027s US regions in the development of business development and opertional planning
  • Guide local Convergint Technology Centers in best practices for operational excellence

Marketing and Promotion

  • Develop business development positioning and offering materials
  • Work with internal marketing resources to develop case studies, white papers and other marketing materials to promote Convergint\u0027s service offerings



  • Information Technology
Posted: 2021-11-10 Expires: 2021-12-11

Convergint is a global, service-based systems integrator whose top priority is service in every way – service to customers, colleagues, and community. Delivering value through unparalleled customer service and operational excellence has been foundational at Convergint. Our promise, and our number one objective, is to be our customers’ best service provider. 

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Director of Self Service and Cash Automation

Convergint Technologies

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