1+ months

Director of Technical Project Management

NASPA
Work Remotely
  • Payrate
    $85,000 To $95,000 Yearly
  • Job Type
    Employee
  • Job Status
    Full Time



Director of Technical Project Management


About NASPA

NASPA is the leading association for the advancement, health, and sustainability of the student affairs profession. We serve the diverse needs of our community, from vice presidents of student affairs to undergraduate student leaders considering a career in the field. Founded in 1919, NASPA includes more than 15,000 members in all 50 states, 29 countries, and 8 U.S. Territories. Guided by the principles of integrity, innovation, inclusion, and inquiry, we are dedicated to empowering our members to realize their full potential and to cultivating student success in collaboration with our institutional members, who represent every sector of higher education. NASPA centers justice, equity, diversity, and inclusion in our work; read more about our commitment here.


The Director of Technical Project Management (TPM) is part of the Operation Team, which enables NASPA’s mission by providing leadership and infrastructure to all of NASPA’s business operations including accounting, human resources, technology, communications, membership, and the management of our Foundation. Within the Operation Team, lives the Marketing and Digital Innovation Team that focuses on how NASPA strives to more fully communicate with and engage our members in the digital space.


About the Position 

The Director of Technical Project Management is responsible for the administration and leadership of NASPA’s external platforms which enable NASPA staff and members to engage with each other and NASPA’s member benefits. As a member of NASPA’s Marketing and Digital Innovation Team (within Operations), the TPM collaborates with staff across the Association to assess need, build requirements, set priorities, project manage development, and provide ongoing documentation and training. The TPM also works closely with the Senior Director of Application Development, the AVP of Marketing and Digital Innovation, and outside development resources in the execution of all development plans.


Essential Responsibilities

  • Primary front-end administrator and point of contact for all NASPA external platforms, including general configuration and user management. External platforms include but are not limited to the following:

    • NASPA websites (built in Expression Engine, FarCry, and Wordpress)

    • Nimble AMS (Salesforce back-end for staff; Community Hub front-end for members)

    • NASPA Apps (internally built platform using Coldfusion and MS SQL)

    • Event applications (Socio/Webex, Elevate, Maritz Decision Point)

    • Open Water

    • Hubspot

    • Mailgun

    • Google Analytics

    • Taylor and Francis online journal publisher

    • GTxcel Digital online magazine publisher

    • Online engagement platforms (Discord, etc.)

  • Project manage all web development and integration projects within and between platforms, including scoping, clarifying requirements and user stories, and timeline management, in collaboration with staff subject matter experts/super users and the Senior Director of Application Development.

  • Develop, establish, and oversee procedures and work standards for troubleshooting, reporting and tracking questions related to NASPA external platforms.

  • Set and manage hosting strategy for all NASPA web properties, including security considerations; collaborate with 3rd party vendors as needed.

  • Serve as Salesforce administrator, collaborating with key staff and Senior Director of Application Development to effectively manage our database environment.

  • Manage onboarding, ongoing training, and documentation for all NASPA external platforms.

  • Monitor best practices and trends in emerging technologies and proactively research, recommend and develop/adapt/implement technologically innovative appropriate solutions to enhance user experience.

  • Assist with all-team projects and participates actively in staff meetings and projects.

  • Other activities, duties, and responsibilities as assigned to support the association. 


Reports To

AVP of Marketing and Digital Innovation


Qualifications

  • Strong technical skills and understanding of web application and web services development across a variety of platforms

  • Strong project management and change management experience

  • Strong skills in creating platform documentation and training for both internal and external stakeholders

  • Ability to learn new platforms/technologies quickly

  • Experience working in Salesforce required; Salesforce Certified Administrator preferred.

  • Experience incorporating the perspectives of multiple communities in the consideration of impacts and outcomes of a decision-making process.

  • Demonstrated commitment to cultivating an inclusive work environment that values the perspectives and lived experiences of a diverse workforce and membership.


Employment Status

Full-time Exempt: Exempt employees by definition are exempt from overtime compensation requirements of the federal Fair Labor Standards Act, and are required to work as the job demands on a no time limit basis. 


Salary Range

The salary range for this position is $85,000-$95,000.


NASPA offers nationwide comprehensive medical, dental, and vision insurance, a 401(k) retirement plan with automatic employer contribution, flexible work schedule, and paid time-off including accrued PTO, family leave, community service leave, and holidays.


Office Location/Working Conditions/Physical Requirements 


Office Location

This position may be based anywhere in the contiguous 48 states. 


It is the employee’s responsibility to provide reliable internet capabilities for any work location outside of the Washington, D.C. office.


Please note, the NASPA Washington, D.C. Office is in mostly-open status at this time. The status of the office is subject to change at any time.


Travel 

Occasional overnight travel to represent NASPA at events and join place-based meetings is an essential function of this position. Locations vary and can include sites outside of taxi service from major airports. As a result, the position is required to have the ability to travel independently, including air travel, navigating ground transportation, and occasionally driving a rental car. 


Physical Requirements

This position is primarily office-based with primary work on a computer, including phone, email, and video conferencing.


Responsibilities occasionally may require an adjusted work schedule, overtime, and evening/weekend hours in order to meet deadlines and support events and programs. 

 

Additional COVID-19 Information

Vaccination is not a requirement for employment. However, all employees are strongly encouraged to follow the CDC guidance on vaccination, including becoming fully-vaccinated and staying up-to-date as eligible. All employees may flex their schedules for time taken to receive and recover from COVID-19 vaccinations.

 

In certain circumstances, NASPA may require testing for all staff regardless of vaccination status. 

 

Masks must be worn per local, state, tribal, and federal guidance, including the CDC, with the most stringent level of guidance followed. Regardless of guidance, all employees must have masks available should masking be requested by other employees, members, or external constituents. In certain settings, NASPA may require or strongly recommend that employees wear masks. 

 

At the present time, NASPA will not require any employee to participate in in-person activities on behalf of the Association, regardless of their individual job duties. Job duties related to these activities will be conducted remotely where possible or reassigned as necessary. 

 

Commitment to Non-Discrimination Statement 

NASPA provides equal employment opportunity for all applicants and employees. NASPA does not discriminate on the basis of race; color, national origin; religion; sex; age; gender identity or expression, affectional or sexual orientation, veteran status, disability, marital status; personal appearance; family responsibilities; genetic information; educational status; political affiliation; unemployment status; place of residence or business; source of income; caste; matriculation; credit information; status as a survivor or family member of a survivor of domestic violence, a sexual offense, or stalking; reproductive health decision making; or any other basis protected by law in any of its policies, employment practices, or in any context in the workplace. When necessary, NASPA also makes reasonable accommodations for employees with disabilities. 


To Apply

Interested candidates should submit the following for consideration: 

  • Letter of Interest/Cover Letter

  • Resume

  • Three References


A complete set of materials should be submitted through this Asana form. Materials received by November 11 will receive priority consideration, but review will continue until the position is filled. 


Categories

Posted: 2022-10-20 Expires: 2022-12-04

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Director of Technical Project Management

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