1+ months

Director, PMO

Toronto, Ontario Work Remotely

About Intermedia 

Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.

Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!

Culture at Intermedia is built on teamwork and transparency.  We hold each other accountable and always have each other’s back!

Are you ready to make your mark?


About The Role:

Reporting to the CTO, you'll become a trusted business partner to Intermedia's leadership. You will be a strategic, consultative advisor who drives innovation and shapes the direction of the tools we use to run our end-to-end operations, tools that combine proprietary systems with SaaS products. You'll build a Governance and Change Management Process that ensures we deliver scalable, maintainable solutions, and an IT Project Roadmap to communicate what will (and what won't) be changing, when changes will happen, and what value proposed changes bring. You can see and communicate the big picture across people, process, data and systems, but you aren't averse to the details. You'll build a team of Project Managers, and together with your team you'll work with Intermedians across the organization to define needs, coordinate resources, identify and mitigate risks, clear roadblocks, deliver projects, and decommission legacy systems.

This role is based either in Ontario, Canada or the US. Remote work OK.

What you will be doing:

  • Ensure execution of program deliverables, on time and on budget
  • Create and drive a full, end-to-end Governance process for our IT System Life Cycle that includes project intake, planning, requirements gathering, design, build, test, training, deployment of new systems, and decommissioning of obsolete systems.
  • Create and evangelize standards for program management
  • Create and lead a Steering Committee that ensures alignment between IT/Business Systems and our colleagues across the business 
  • Build and coach a team of IT Project Managers who will be responsible for operating the IT System Life Cycle, working with them to stay at least one step ahead of the business by identifying and mitigating risks, defining escalation paths, and driving project success. 
  • Lead the detailed planning of development timelines and resource requirements, highlighting trade-offs and co-dependencies
  • Communicate the corporate strategy and project priorities across the IT organization, to ensure alignment of all teams and functions
  • Measure and report key performance indicators (KPI) that track progress on the key deliverables, and communicate regularly to the senior executive team
  • Partner with Procurement to drive RFPs, negotiate vendor agreements and manage vendor partnerships
  • Assist project sponsors in building business cases that define total costs of ownership, and in measuring the ROI of completed projects
  • Advocate for and successfully build consensus across the entire company 
  • Facilitate structured meetings among world-wide constituents 


What you will bring to the role: 

  • 10 or more years of experience in Program/Portfolio Management, including at least 5 years of supervisory experience leading Project Managers
  • Thorough understanding of the software development lifecycle, as well as Agile project management, Business Process Mapping, and Business Case Analysis
  • Successful delivery of complex IT projects that integrate SaaS products with legacy, proprietary systems
  • Demonstrated superior leadership, communication and problem solving skills that permit development and retention of a talented team, as well as influencing, promoting collaboration, and facilitating consensus with globally distributed teams and stakeholders within and outside the IT organization  

Bonus Skills:

  • PMP or other project management certification  

Diversity, Inclusion, and Equal Opportunity

We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.






  • Information Technology
Posted: 2021-05-19 Expires: 2021-07-03

Intermedia is a cloud communications business that caters to SMB's globally. We are a leading UCaaS and CCaaS provider.  

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Director, PMO

Toronto, Ontario

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