20 days old

Discover Lean Change Agent - P198213_S1

West Valley City, UT 84119
  • Job Code

Discover Lean Change Agent

Location: West Valley City, UT

At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers and is consistently awarded for both. Were all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.

Implements a company-wide Discover Management System (DMS) transformation. Works collaboratively to run the transformation in specific areas, and is responsible for ensuring the transformations success.


  • Coaches leaders on how to leverage the tools to shift the mindsets and behaviors of themselves and their teams to instill a culture of Lean, problem solving, and continuous improvement.
  • Owns the implementation and maturity of tools from the DMS toolkit within the business area and communicates progress to program leadership.
  • Supports business leaders in developing specific portions of the diagnostic and design of DMS in their area.
  • Develops the skill sets of business leaders per area and their teams in DMS tools (i.e., Lean management tools including but not limited to visual performance management, huddle meetings, problem solving, demand and capacity management, standard work, etc.).
  • Coaches newer members of the change team to be effective change agents.
  • Contributes as a thought partner to DMS leadership on program-related matters.

Minimum Qualifications

At a minimum, heres what we need from you:

  • Bachelors Degree in Engineering, Business, Operations, Technical, Quantitative, or related field
  • 4+ years of experience in Engineering, Operations, Change Management, Continuous Improvement, Process Management, or related field
  • In lieu of a degree, 6+ years of experience in Continuous Improvement, Process Management, Program Management, Strategic Planning, Performance Measurement, Management Consulting, Lean Transformation Leadership or related area

Preferred Qualifications

If we had our say, wed also look for:

  • Masters Degree in Engineering, Business, or related field
  • 2+ years of experience in Lean transformation leadership
  • 4+ years of experience in Management Consulting or related field
  • Lean Six Sigma, Black Belt, or Green Belt

Discover Financial Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, among other things, or as a qualified individual with a disability.



  • Banking / Finance
Posted: 2019-06-30 Expires: 2019-07-31

Welcome to Discover
We strive to be the leading direct bank and payments services company. Our mission is to help people spend smarter, manage debt better, and save more to achieve a brighter financial future.

Why Work with Us?
You can make an impact. Whether it’s developing corporate strategy, innovating new services or supporting IT needs, every employee has the opportunity to be a vital part of our business and make a real difference in people’s lives. It’s the heart of what we do.


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Discover Lean Change Agent - P198213_S1

West Valley City, UT 84119

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