23 days old

Entry Level Collector - P210580

West Valley City, UT 84119
  • Job Code
    P210580
\u003Cp\u003EAt Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers and is consistently awarded for both. \u003Cstrong\u003EWe\u0027re all about people, and our employees are why Discover is a great place to work.\u003C/strong\u003E Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EClass Start Date: January 6th, 2020\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EShift Requirements: Monday through Friday with weekends as assigned from 6:00 am to 1:30 pm or 12:30 pm to 8:00 pm\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EStarting Wage: $16.25 an hour \u002B shift differential\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EFlex Time Benefits\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003EOur comprehensive benefits package starts day one and features insurance, financial planning support and excellent perks designed to help you reach your goals and live a rich, healthy life. These include:\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EPaid time off (at minimum, 20 personal days \u002B 7 holidays per year)\u003C/li\u003E\u003Cli\u003ETuition Reimbursement for eligible US based employees\u003C/li\u003E\u003Cli\u003E401K with company match and fixed contribution\u003C/li\u003E\u003Cli\u003EEmployee Stock Purchase Plan\u003C/li\u003E\u003Cli\u003EFull service cafeteria featuring Starbucks and subsidized Mindful options\u003C/li\u003E\u003Cli\u003EAccess to fitness center\u003C/li\u003E\u003Cli\u003EOpportunities to volunteer in the community\u003C/li\u003E\u003Cli\u003EDevelopment groups and training\u003C/li\u003E\u003Cli\u003EOn-site Health Clinics\u003C/li\u003E\u003Cli\u003EOnsite Employee Assistance Program Counselors\u003C/li\u003E\u003Cli\u003EDiscover Care@Work Family Assistance Program (Discounted childcare at participating centers, free care.com membership, and subsidized Backup Care Services)\u003C/li\u003E\u003Cli\u003EPerks at Work (access discounts from over 30,000 merchants, earning WOWPoints while you shop)\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003EResponsible for handling chats, emails and calls for all levels of delinquent accounts. Provides all payment options or strategies to resolve card member delinquency issues. Attempts to collect on delinquent accounts as assigned to minimize losses to the company.\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EResponsibilities\u003C/strong\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EReviews credit history and other available information on delinquent accounts. Calls or sends letters to request payment or utilizes skip tracing tools to facilitate next card member contact of delinquent accounts.\u003C/li\u003E\u003Cli\u003EBuilds rapport with card members and works to secure repayment on delinquent accounts.\u003C/li\u003E\u003Cli\u003EMaintains productivity standards while ensuring prompt follow up.\u003C/li\u003E\u003Cli\u003EAdheres to Fair Debt Collection and Practices law and company Collection Practices policy.\u003C/li\u003E\u003Cli\u003EAssists with training less experienced team members.\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E INDDFS\u003Cbr\u003ESAJDFS\u003C/p\u003E \u003C/p\u003E\u003Cp\u003E \u003Cp\u003E\u003Cstrong\u003EPreferred Qualifications\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EIf we had our say, we\u0027d also look for:\u003C/strong\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EH.S. Diploma or GED\u003C/li\u003E\u003Cli\u003E1\u002B years of experience in Collections, Customer Service, Call Center or related field\u003C/li\u003E\u003C/ul\u003E \u003C/p\u003E\u003Cp\u003E \u003C/p\u003E \u003Cp\u003E The same way we treat our employees is how we treat all applicants - with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity \u0026 inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover. \u003C/p\u003E \u003Cbr\u003E\u003Cbr\u003E

Categories

Industry

  • Banking / Finance
Posted: 2019-11-19 Expires: 2019-12-20

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Entry Level Collector - P210580

Discover
West Valley City, UT 84119

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