26 days old

ERP Business Analyst

The Environmental Defense Fund
Remote Work Remotely
  • Payrate
    $63,000 To $71,000 Yearly
  • Job Type
  • Job Status
    Full Time

Put your passion and skills to work for the planet. Climate change is the most urgent issue of our time, and we need people like you to help us build a vital Earth — for everyone.

We’re Environmental Defense Fund, a fast-paced nonprofit with a growing staff of more than 850 people in nearly 30 countries. We deliver game-changing solutions that cut climate pollution and strengthen people’s ability to thrive despite the effects climate change is already having. We work wherever we can have the most impact, from local communities to top companies to governments worldwide, and even in space.

Our culture, values and commitment to diversity make EDF an exciting and meaningful place to work. Every job here makes a difference. Won’t you join us?

Overall Function

Reporting to the Director of Financial Applications, you will be responsible for supporting Environmental Defense Fund’s NetSuite ERP and Zendesk application, processes, and tools that deliver accounting and financial management capabilities across the organization.  You will serve as a NetSuite ERP subject matter expert and provide continuity in understanding and communication between the business and information technology, ensuring business processes are enabled as efficiently and effectively as possible. You will be a trusted advisor to the business leaders and functional owners who oversee the ecosystem as well as those that depend on its services.

Key Responsibilities

  • Working in the ticketing system (Zendesk) to classify, prioritize, and triage tickets as well as update tickets with pertinent information.
  • Working closely with the NetSuite administrators and business stakeholders to troubleshoot problems, test, and resolve issues
  • Partnering across the Finance, Operations, and IT teams to understand and document business processes and workflows, aligning and aiding the development of solutions to meet business needs.
  • Supporting key accounting and finance functions including General Ledger, Accounting, Procure to Pay, Record to Report, Financial Close, and Consolidation.
  • Advising and training the organization on NetSuite processes and tools, and the future capabilities of the product
  • Participates in advancing EDF DEI goals in which people from all backgrounds and experiences feel connected, included, and empowered to address the environmental and organizational challenges in alignment with EDF values



  • 2-4 years of related work experience with NetSuite ERP and Zendesk systems.
  • Knowledge of NetSuite ERP system, and Zendesk customer service system.
  • Demonstrated experience developing key Business Analyst documentation, including Functional requirements specifications, business requirements, use cases, and process flow diagrams
  • Previous experience supporting and/or working knowledge of Finance and Accounting operations, processes and procedures, and standards (GAAP)
  • Bachelor’s degree in Business Administration or related field.
  • Experience with non-profit accounting and financial practices preferred
  • Ability to solve complex technical issues and work independently, handling and prioritizing multiple time-sensitive projects with a firm commitment to meeting deadlines
  • Takes initiative actively engaging with all levels of staff and across all programs/departments
  • Exceptional analytical skills and strong attention to detail
  • Experience with building strategic business relationships with clients, colleagues, and other stakeholders utilizing articulate communication and interpersonal skills
  • An unquestioned track record demonstrating sound judgment, integrity and ethics. An individual with strong character who will quickly gain the trust of others

Hiring Range

We offer a strong total rewards package encompassing competitive salary, robust benefits, and professional development opportunities consistent with a modern global organization.

The pay range for this role is 63,000 - 71,000 USD which takes into account factors such as candidate experience, skills, training, internal team equity and local norms.

How to Apply

Please submit your Resume and Cover Letter on our careers site at: https://www.edf.org/jobs/erp-business-analyst

Environmental Defense Fund is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.


Posted: 2022-11-02 Expires: 2022-12-17

Employment Trends

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

ERP Business Analyst

The Environmental Defense Fund

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast