- To create, gain approval for and ultimately ensure the business achieves the annual business plan by way of sales, revenue and profitability goals.
- To report, adjust and modify business plans and budgets throughout the year as necessary
- To develop and gain agreement/sign off for all related business/department budgets.
- To manage and monitor customer/client satisfaction levels and to provide interventions when deemed necessary.
- To monitor and maintain colleague satisfaction levels.
- Direct local recruiting, selection, and hiring activities of operations personnel in accordance with standard practices and working in conjunction with the HR Department and National Operations.
- To oversee and approve all colleague (in cooperation with HR) issues including offer letters, changes in policy, terminations, disciplinary issues, etc.
- To approve and control all company expenditures and ensure maintenances of all assets.
- To approve and control the intake of all \u0026ldquo;installed business\u0026rdquo; sales orders and ensure delivery of all installed business at or above booked/estimated margins.
- Ensure that all business operations \u0026ndash; sales, service delivery, project management, risk management, human resources are conducted in compliance with established best practices, processes, and policies.
- Present a professional image of Convergint Technologies and act as an ambassador for the company both internally and externally. Expectations of and contributions from the General Manager are high in the minds of the customer, the company and colleagues.
- Conduct performance management throughout the year including annual performance evaluations and salary planning.
- Keep current on company products and policies; disseminate appropriate information in a timely manner to department personnel and enforce company policies when necessary.
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Industry
Posted: 2022-04-12 Expires: 2022-06-12
