25 days old

HR Project Manager

Austin, TX
  • Job Code
    207298BR
Job Description
This role is responsible for leading a project focused on Net Promoter Score (NPS) and Employee Experience. The NPS lead will have overall performance responsibility for HR's NPS strategy and execution, as well as creating a strategy to leverage NPS to enhance employee experience. As a part of this project, the NPS lead will manage scope, cost, schedule, and contractual deliverables, which includes applying techniques for planning, tracking, change control, and risk management. You will be responsible to liaise with HR program owners establish and evolve net promoter score over time. The NPS lead will also be responsible for creating a methodology to capture and communicate HR NPS to relevant stakeholders.

Environment:
Professional knowledge related to employee experience and HR operations.

Communication/Negotiation:
Engaged as an independent professional. Ability to articulate and compare alternatives approaches. Negotiate with specified objectives.

Problem Solving:
Recognize problems related to project objectives. Creativity and judgment applied to professional technical, or operational problems. Independently generates solutions, based on analytical skills & business knowledge. Challenge the validity of given procedures and processes to enhance and
improve or develop complementary adjustments /solutions.

Contribution/Leadership:

Works on special projects, or leads small teams, or manages routine technical/ operational activities or departments (national or international). Understands departmental mission and vision. Provides advice in technical/operational domain of specialization. Generally controls own work priorities and methods requiring tradeoffs.

Impact on Business/Scope:

Accountable for individual or team, or department results, and for the impact of the results on functional activities. Participates in overall departmental program planning. May have budgetary responsibility. Contributes by supporting activities that are subject to business measurements, impact customer satisfaction, or impact immediate costs or expenses.




Required Technical and Professional Expertise

At least 3 years experience in HR Operations

Preferred Tech and Prof Experience

*

EO Statement
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Categories

Posted: 2019-01-22 Expires: 2019-02-22

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HR Project Manager

IBM
Austin, TX

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