21 days old

Implementations - Project Manager

Invoice Cloud
Massachusetts 01752 Work Remotely
  • Job Type
    Employee
  • Job Status
    Full Time

Invoice Cloud’s SaaS customer engagement, e-billing, and payment platform helps accelerate collections, improve security, reduce costs, and enhance the customer experience.

Our mission is to bring the Fortune 100 e-payment experience to organizations who don’t have the time/energy/resources to build it themselves. The platform has been designed in a way that consistently yields more online payments and paperless enrollments -- driving the positive business outcomes our clients want.

Invoice Cloud’s 25% YoY ‘same store sales growth’ is a testament to how effective the service is.

Invoice Cloud was #902 on the 2018 Inc 5000 list, with a 3-year growth of 550% and named the 3rd fastest growing company in Boston by the Boston Business Journal.

Learn more about us here: http://www.invoicecloud.net/videos

Mission:

The Implementation Project Manager Is a critical Customer facing team member of Invoice Cloud’s delivery team. Working with our Customers, Software Partners, and our services and operations teams, the Project Manager leads all aspects of project delivery for new and existing Invoice Cloud clients. The PM’s responsibility includes: discovery/requirements gathering, plan design, execution, and effective leadership of the project team members to deploy our complex software/biller implementations on time.  

The Implementations Manager must use skills such as customer management, presentations, project management, technical acumen, and professional experience with payments technology and regulations to complete all assigned integrations efficiently.

 

Outcomes:

The expectation is that the Implementation manager will:

-  Develop and Maintain product and market expertise

-  Document and execute formal project plans

-  Effectively forecast delivery timelines and deliver on organizational goals

-  Maintain consistent communication with customers, partners, and internal stakeholders

-  Maintain an excellent relationships and open line of communication with IT, sales, clients, software partners and all members of the Operations team.

-  Coordinate all activities related to bringing a client live including IT, Marketing, software and printing partners, CS, training and the client.


Location: 

- Remote

Requirements

Ideal skills to do this job:

-  Some experience in project management, technical integrations or implementations.

-  Seven to ten years of experience in merchant services, electronic payments or bill pay.

-  Customer driven, results oriented, focused

-  Outstanding verbal, written, presentation and interpersonal skills are required with a great attention to detail

-  Self-starter with a demonstrated ability to achieve results as part of an effective team, and ability to effectively prioritize and multi-task under deadlines.

-  Excellent time management, organizational and planning skills

-  Experience using standard MS Office tools

Categories

Posted: 2019-10-25 Expires: 2019-12-09

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Implementations - Project Manager

Invoice Cloud
Massachusetts 01752

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