1+ months

IT Business Analyst Supervisor

Schaumburg, IL 60173
**Description** **Who You Are** You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional IT Business Analyst Supervisor. **Who We Are** With 20-years of proven growth and exceptional performance, our mission is to be our customers best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide. **What youll do with Our Training and Your Experience** + Facilitate requirements gathering with users (internal, external) to define and develop new business applications and updates to existing applications to ensure that information systems support business needs. Elicit and document requirements and process flow for use by development team. + Construct workflow charts and diagrams; study system capabilities and write specifications as needed. + Assist with coordinating project activities related to development and implementation efforts, including monitoring task completion by project team members, coordinating meetings, reporting project status, and identifying key milestones required for project delivery. + Works with project teams to define and create business cases, project charters, test cases and other project documentation as needed. + Assist with creating and updating business application training documentation, including user guides, system FAQs, cheat sheets, etc. to reflect current system features and functionality. + Perform daily, weekly, and monthly reviews and analyses of current processes using operational metrics and reports and provide data to applicable colleagues/user groups. Create informative, actionable, and repeatable reporting that highlights relevant business trends and opportunities for improvement. + Suggest changes to management using analytics and data to support recommendations. Actively participate in the implementation of approved changes. + Performs other duties and responsibilities as requested or required. **What Youll Need** + Proven experience leading requirement gathering and discovery with users and stakeholders + Familiarity with business information analysis using spreadsheets, databases, and other financial reporting software + Familiarity with agile software development best practices and processes. + Outstanding planning and organizational skills; ability to meet tight deadlines + Strong analytical thinking and quantitative analysis + Proficient technical writing skills + Excellent written and verbal communication skills + Ability to work independently, multi-task, and prioritize + Flexible, adaptable, detail-oriented, and self-motivated + Proficient in Microsoft Word, Visio, Excel, Outlook, and PowerPoint + Proficient with Project Management software applications such as MS Project, SmartSheet, etc. + Familiarity with Azure Dev Ops platform a plus **Company Benefits and Perks** Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues: + Company Holidays and Paid Time Off + Fun & Laughter Day Off + Medical, Dental & Vision Plan + Life insurance & Disability Plan + Wellness Program + 401K Matching Plan + Colleague Assistance Program + Tuition reimbursement + Competitive salary and compensation plan + Vehicle reimbursement plan + Corporate Social Responsibility Day _And much more_ **Requirements:** Education: College degree, trade school or equivalent experience Minimum Experience: 3 years business analysis and/or related information technology Preferred Experience: (but not required): + Associates degree in Computer Science, Accounting, or Finance or equivalent + 3+ years of experience with ERP/CRM global implementations + Experience working on multi-phase global implementations + Experience in OTC, PTP, RTR Value stream processes + **Certifications:** PMI Professional in Business Analysis (PBA) or IIBA Certified Business Analysis Professional (CBAP), PMI Project Management Professional (PMP) Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer. Employment is contingent upon successful completion of background investigation and pre-employment drug screen. Visit our Convergint careers site (https://www.convergint.com/careers/career-opportunities/) to learn more about the company and the exciting opportunities available. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)



  • Information Technology
Posted: 2022-10-05 Expires: 2023-01-01

Convergint is a global, service-based systems integrator whose top priority is service in every way – service to customers, colleagues, and community. Delivering value through unparalleled customer service and operational excellence has been foundational at Convergint. Our promise, and our number one objective, is to be our customers’ best service provider. 

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IT Business Analyst Supervisor

Convergint Technologies
Schaumburg, IL 60173

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