1+ months

IT Network Specialist 1

Austin, TX 78701

Responsibilities may include installation, configuration, and support a local area network (LAN), wide area network (WAN), and Internet system or a segment of a network system. May maintain network hardware and software. May monitor network to ensure network availability to all system users and performs necessary maintenance to support network availability on assigned projects. Responsibilities may also include providing our customers with custom systems integrations, detailed systems upgrade planning and execution, systems audits and consultation, and/or database management and manipulation regarding Electronic Security Systems (ESS) and hardening of IOT devices for cyber security.

1.\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; Installs, configures and supports a variety of network systems and equipment for assigned Fire, Security, Healthcare Technologies and/or Building Automation projects including routine projects.\u0026nbsp;

2.\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; Works directly with client IT departments to ensure all scope and interface is planned and implemented.\u0026nbsp; Provides IT/networking consulting support for clients as necessary.\u0026nbsp;

3.\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; Monitors and reviews system log reports and network documentation.

4.\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; Assists Project Specialists with IT/networking technical issues on projects.\u0026nbsp; Assists Service Specialists with IT/networking service calls.

5.\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; Assists the sales team with developing proposals and designs for sales proposals.\u0026nbsp; Provides basic technical advice as required for system planning.

6.\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; May assist with internal office network, IT and laptop support.

7.\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; May be responsible for building, maintaining and providing security on routers and firewalls.

8.\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; Acts as \u0026ldquo;our customer\u0026rsquo;s best service provider\u0026rdquo; at all times thereby ensuring Convergint Technologies is the customer\u0026rsquo;s first choice for service.

9.\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; Consults with engineering personnel to resolve unusual problems in system operation, maintenance.

10.\u0026nbsp; Reviews and identifies new products \u0026 tools to improve productivity and efficiencies.

11.\u0026nbsp; Executes many of the technical aspects of multiple projects with varying timelines and budgets including, programming, graphics development, start-up, certification testing, customer training, close-out documentation, and on-going technical support etc.

12.\u0026nbsp; May work with other CTCs or customers to provide Strategic Account support.\u0026nbsp; May provide custom systems integrations, detailed systems upgrade planning and execution, systems audits and consultation, and/or database management and manipulation.

13.\u0026nbsp; Identifies potential project risks, communicates to appropriate parties and assist in the development and implementation of strategies to minimize impact and to control deviations from estimated costs and project deadlines.

14.\u0026nbsp; Works closely with the Project Manager and/or Operations Manager and assists in the overall coordination of specific projects; makes recommendations regarding quality of work and potential changes in scope, and identifies ways to continuously improve customer satisfaction.

15.\u0026nbsp; May carry out in-depth analysis of plans, functional specifications and contracts in order to determine, perform and advise on overall project requirements; may manage all routine aspects of project including estimating, design, tracking, start up and planning phases.

16.\u0026nbsp; May prepare and/or review formal submittal booklets, containing schematics, and technical literature as necessary to support assigned tasks/jobs.

17.\u0026nbsp; May provide on site assistance with start up, check out and turnover processes.

18.\u0026nbsp; May provide diagnostic and troubleshooting support for possible problems including debugging software, installation problems etc. to existing customers, sales team and service department as necessary.

19.\u0026nbsp; May perform Systems upgrades on large, Enterprise Class systems including acting as the team lead when additional manpower is necessary.

20.\u0026nbsp; Performs other duties and responsibilities as requested or required.



  • Information Technology
Posted: 2022-03-02 Expires: 2022-07-01

Convergint is a global, service-based systems integrator whose top priority is service in every way – service to customers, colleagues, and community. Delivering value through unparalleled customer service and operational excellence has been foundational at Convergint. Our promise, and our number one objective, is to be our customers’ best service provider. 

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IT Network Specialist 1

Convergint Technologies
Austin, TX 78701

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