26 days old

IT Project Coordinator

North County Transit District
Oceanside, California 92054
  • Payrate
    $56,129 To $84,193 Yearly
  • Job Type
  • Job Status
    Full Time
Under general direction from the IT Program Manager, this position is responsible for assisting in the management of support licenses, software renewals, license agreements, administrative coordination of technology updates, and tracking overall performance of NCTD IT and Rail Technologies systems and support contracts.  This role requires a blend of technical and business acumen as regular interactions with procurement and the finance team will be required. This individual will work closely with IT Project Managers on construction, capital, and operating projects, managing a significant amount of paperwork, and technical communications between NCTD IT and Rail Technologies, contractors, vendors, consultants, and internal stake holders.  S/he will assist with creating and updating documentation of internal IT and Rail Technologies systems, policies, and procedures. S/he will also coordinate, assist, and manage IT and Rail Technologies procurements, on-call tasks, task/change orders, and initial budgetary preparations.
Distinguishing Characteristics
This position is distinguished by its need for organization with the ability to multi-task, some technical knowledge, and, strong interpersonal/communications skills. This position is heavy on the administration functions within IT and Rail Technologies. The incumbent will have excellent verbal and written communication skills, demonstrating an excellence for creating and presenting executive communications.  Further, this individual will need to have a solid understanding of business practices including procurement, contracting, IT workflows, finance, and project knowledge.  Ideally, this candidate will have a background in working with IT contracts, project support, and will understand how to facilitate vendor support in a distributed computing system.

Supervision Received and Exercised
This position reports to the IT Program Manager and has no supervisory authority.  However, s/he will assist in the coordination of duties for IT staff and/or contractors/consultants as direction from the IT Program Manager or respective Project Manager.  This position is expected to participate in the sharing of expert knowledge and as a vital member of various project teams that may be instituted. 

Working Conditions
Normal working conditions for this position are in both an office and field setting. Business travel may be required periodically between District sites, governmental agencies, consultant’s facilities, and other locations as required.  


 Examples of Duties:
Essential Functions
Duties may include, but are not limited to the following:
  • Assist with the preparation, documentation and on-going management of IT and Rail Technologies procurements, contracts, and on-call tasks including creating scopes of work, independent cost estimates and task/change orders.
  • Work closely with end-users, IT, Finance and Procurement staff, and third-party consultants to resolve issues, implement new processes, and improve business functions. 
  • Support operational and capital IT and Rail Technologies projects by serving as an administrative coordinator and expert to communicate or document issues, risks, and changes when directed.
  • Establish track methods and maintain documentation for management, support, and licensing of IT systems, including software maintenance and other assigned projects.
  • Identify and recommend business process improvements in support of ongoing operational efforts including inventory tracking, help desk requests
  • Maintain records to track project work, contract performance, regulatory compliance, schedule, and costs.
  • Responsible for requisition management, including collaborating with finance staff on financial information.
  • Advise IT management concerning issues, risks, and proposed changes that would support improved coordination between the IT team and other NCTD departments.
  • Perform other related duties as assigned.


  • Bachelor of Science Degree in Information Technology, Computer Science, Business Administration, or closely related field required
  • Minimum 5 years of experience with management of business processes and/or systems.
  • Experience working with public procurements, contracts and tasks, with specific experience procuring IT equipment and services.
  • Experience with JDE EnterpriseOne, Microsoft Office Suite, and Laserfiche preferred, but not required.
  • Demonstrated experience documenting business requirements and defining cost estimates.
A combination of experience/skills and education to fulfill the requisite knowledge, skills, and abilities for this position may be considered.

  • Project Management Professional (PMP) or Certified Associate in Project Management (CAPM), or another project management certification desired.
  • Possession of and the ability to maintain a California driver’s license, Class C, and a satisfactory driving record for the last five years.
  • Maintain compliance with the District’s policy regarding Conflict of Interest and Ethics.

General Requirements
  • Ability to understand and/or interpret procurements, contracts, and software support agreements.
  • Strong analytical and excellent problem-solving skills.
  • Thorough understanding of business analysis including standard business and financial practices, documentation of such processes and communication methods.
  • Capable of self-direction, professional, highly motivated, and able to work with other members of the IT team, business process owners and general users.
  • Able to manage time, set priorities, plan and organize work, communicate progress to stakeholders.
  • Excellent verbal and written communication skills including the ability to write and deliver clear and concise instructions, reports, and work summaries.


 Supplemental Information:
Physical Requirements 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must possess the ability to use the phone and computer for extended periods, manual dexterity to complete clerical functions and work with office equipment, and lift equipment up to 25 pounds on a daily basis.  The employee must be able to hear, see, and communicate verbally to exchange information.  The employee must be able to physically travel between District locations and other destinations, work in evenings when required, work in hazardous conditions, and negotiate a variety of different and irregular terrain as is typical along a railway right of way.  The employee may be subject to fumes, odors, dusts, gases, chemicals.  The employee must be able to walk, climb, balance, bend, carry, push, reach, sit, and stand.

Machines / Tools / Equipment
  • Ability to operate a personal computer and Microsoft Office Suite programs.
  • Ability to operate standard office equipment, including a fax and scanner machine, copy machine, and telephone.
  • Ability to carry and operate a mobile on-call device.

Application Information:  All applicants must complete and submit an online application at www.gonctd.com/careers.   A job offer is contingent upon the successful completion of a pre-employment drug screen and background check.  Salary based upon experience, not to exceed midpoint of stated range.  NCTD is an Equal Opportunity Employer.


Posted: 2020-08-24 Expires: 2020-10-08

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IT Project Coordinator

North County Transit District
Oceanside, California 92054

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