21 days old

IT Project Manager

Harvard University Information Technology
Cambridge, MA 02139
  • Job Code
    196571171
Position Description

Harvard University Information Technology (HUIT) is a community of professionals committed to delivering service and technological solutions in support of teaching, learning, research and administration. Our mission is to make it easier for faculty, students, and staff to teach, research, learn, and work through the effective use of information technology. We are recruiting a workforce that has both breadth in their ability to collaborate and innovate across disciplines-and depth in specific areas of expertise. HUIT offers opportunities to learn and work in a unique technology landscape and service-focused environment. If you are a technically proficient, nimble, user-focused and accountable IT professional who also connects with the importance of collaborating well in a team environment we are looking for you!

Principal Duties and Responsibilities:

Technology Partner Services (TPS) delivers critical and secure cloud, infrastructure, and network services to Harvard University and is seeking a talented PM. The PM is responsible for ensuring Communication Technology Services are planned, executed, and delivered seamlessly. This position leads the support, operation, and acceptance of solutions delivered to its stakeholders. Make your mark in supporting HUIT's mission to enable faculty, students, and staff to teach, research, and work through the effective use of technology.

The PM will work closely with the functional and technical teams to design, facilitate, implement, and validate solutions to support ongoing work. They will be a go-to leader in Agile methodologies for projects within the TPS portfolio and build a strong team culture in accordance with Agile best practices. This position leads multiple highly visible projects from scoping to delivery and provides clear communication to stakeholders throughout the project lifecycle. They will drive effective collaboration across teams and work closely with product owners and technical leads to create service delivery plans. They will collaborate with key stakeholders to ensure that project and service delivery commitments are met. The PM will play a key role in TPS portfolio planning cycles and dynamically adapt to shifting needs and priorities.

Typical Core Duties:
  • Facilitate discussion, decision making, and conflict resolution for one or more work teams
  • Facilitate and produce and maintain artifacts to help communicate team successes, deliverables, and timelines
  • May manage multiple teams on the same or different projects including helping to prioritize and schedule efforts
  • Support the product owner in backlog management and maintenance
  • Help define and monitor capacity planning and team velocity
  • Maximize team productivity by removing impediments, suggesting/implementing process improvements, and supporting planning activities
  • Participate in release management and release planning
  • Monitor trends and actively participate in community of practice
  • Absorb and leverage project related technology to ensure effective project management and collaboration
  • Serve as subject matter expert on methodologies
  • Apply Harvard University's IT technical standards and best practices
  • Abide by and follow the Harvard University IT Code of Conduct

Working Conditions
Interview and onboarding activity for this position may be conducted via telephone & Zoom video conferencing, based on the department's current presence on campus.

HUIT actively supports hybrid work where business and team needs allow. All remote work must be performed in a state in which Harvard is registered to do business (CA, CT, MA, MD, ME, NH, NY, RI, and VT).

The University requires all Harvard community members to be fully vaccinated against COVID-19 and remain up to date with COVID-19 vaccine boosters, as detailed in Harvard's Vaccine & Booster Requirements. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University's COVID vaccination requirement, exemptions, and verification of vaccination status may be found at the University's "COVID-19 Vaccine Information" webpage: http://www.harvard.edu/coronavirus/covid-19-vaccine-information/.

Harvard continues to place the highest priority on the health, safety and wellbeing of its faculty, staff and students, as well as the wider community. Information and details can be found via Harvard's Coronavirus Workplace Policies website: https://hr.harvard.edu/corona-virus-workplace-policies.

Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

Job Function
Information Technology

Department
Technology Partner Services

Time Status
Full-time

Union
00 - Non Union, Exempt or Temporary

Pre-Employment Screening
Identity

Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.





Basic Qualifications
  • Minimum of five years' post-secondary education or relevant work experience


Additional Qualifications and Skills

The following Additional Qualifications are strongly preferred. If you meet some, but not all, you are still encouraged to apply; we value employees with a willingness to learn.
  • Knowledge of advanced IT project management principles (e.g. Agile) and software
  • Demonstrated cross-functional project management experience
  • Demonstrated team performance skills, service mindset approach, and the ability to act as a trusted advisor
  • Experience with voice and collaboration tools, VOIP migration or implementation experience
  • Orientation that supports an Agile working environment

Certificates and Licenses
  • PMP or other relevant certification and experience preferred, e.g., Scrum Master




PI196571171

Posted: 2022-11-09 Expires: 2022-12-25

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IT Project Manager

Harvard University Information Technology
Cambridge, MA 02139

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