1+ months

Lead Salesforce Administrator - P207813

Houston, TX 77002
  • Job Code

At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers and is consistently awarded for both. We're all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.

Responsible for managing the Salesforce.com customer relationship management tool, including the environment design, development, testing, deployment, maintenance, and quality assurance activities.

  • Evaluates Salesforce.com to ensure that the application meets risk and compliance specifications, including information security, access management, and disaster recovery requirements.
  • Designs and develops system functionality to support business requirements. Manages project requirements meetings. Develops and tests system codes and implements functionality.
  • Determines the source of Salesforce.com issues using investigative acumen. Takes appropriate corrective action to resolve or escalate issues.
  • Reviews and updates Salesforce.com content in a timely manner using various data mining and analytical tools
  • Reviews salesforce releases three times a year and recommends enhancements to the business processes
  • Ability to work with multiple systems and combine data with Salesforce data to provide insights for leadership teams

Minimum Qualifications

At a minimum, here's what we need from you:

  • Bachelor's Degree in Computer Information Systems, IT, Business, or related field
  • 4+ years of experience in Customer Relationship Management System or Database Management
  • In lieu of a degree, 6+ years of experience in Salesforce.com, Customer Relationship Management System or Database Management
Preferred Qualifications

If we had our say, we'd also look for:

  • Salesforce Developer Certified Professional
  • Salesforce Administrator Certified Professional

Discover Financial Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, among other things, or as a qualified individual with a disability.



  • Banking / Finance
Posted: 2019-09-27 Expires: 2019-11-25

Welcome to Discover
We strive to be the leading direct bank and payments services company. Our mission is to help people spend smarter, manage debt better, and save more to achieve a brighter financial future.

Why Work with Us?
You can make an impact. Whether it’s developing corporate strategy, innovating new services or supporting IT needs, every employee has the opportunity to be a vital part of our business and make a real difference in people’s lives. It’s the heart of what we do.


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Lead Salesforce Administrator - P207813

Houston, TX 77002

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