1+ months

Lead Vendor Management Specialist - P195671_S2

Riverwoods, IL 60015
  • Job Code

At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers and is consistently awarded for both. We're all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.

Responsible for developing, documenting, implementing, and maintaining vendor management processes, standards, and metrics. Establishes and monitors key performance indicators and service-level agreements against control terms for vendors. Develops and implements governance practices to manage vendor results and ensures compliance to company policies.

  • Establishes and participates in regular performance reviews and issues resolution meetings with vendors.
  • Develops and maintains vendor management tools to manage vendor contact information, compliance requirements, contract terms, renewal dates, and fee schedules. Establishes appropriate vendor key performance indicators, objectives, and goals. Evaluates vendor results and reports metrics using scorecards prepared for management review.
  • Develops appropriate processes and procedures to support vendor management across the business. Partners with Third Party Risk Management to ensure compliance goal expectations are met and up to date. Complete vendor risk assessment questionnaires. Develops policies and procedures to ensure compliance with standards.

Minimum Qualifications

At a minimum, here's what we need from you:

  • Bachelor's Degree in Business
  • 2+ years of experience in operations, vendor management, or control development and execution
  • In lieu of a degree, 4+ years of experience in operations, vendor management ,or control development and execution

  • Excellent written and oral communication skills
  • Comfortable working with ambiguity
  • Ability to prioritize highest value work
  • Comfortable learning new computer systems and technologies

Discover Financial Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, among other things, or as a qualified individual with a disability.



  • Banking / Finance
Posted: 2019-07-30 Expires: 2019-10-04

Welcome to Discover
We strive to be the leading direct bank and payments services company. Our mission is to help people spend smarter, manage debt better, and save more to achieve a brighter financial future.

Why Work with Us?
You can make an impact. Whether it’s developing corporate strategy, innovating new services or supporting IT needs, every employee has the opportunity to be a vital part of our business and make a real difference in people’s lives. It’s the heart of what we do.


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Lead Vendor Management Specialist - P195671_S2

Riverwoods, IL 60015

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