16 days old

Mainframe Service/Project Manager

Edinburg, PA 16116
  • Job Code
    271055BR


At IBM, our Project Managers excel by leading and coordinating a project teams overall performance, scope, cost, and deliverables. Our clients rely on timely and efficient status reports, and as Project Manager, you will drive the charge with project direction, metric definition, and performance management. If you are ready to help our clients and project teams succeed, we would love to meet you!



IBM Client Relationship Management
Project Management
Primary contact with RBS client
Interface with external and internal parties to anticipate customer needs;
Establish relations with customer and vendors on all organizational levels;
Identify opportunities to improve existing processes and toolset in place;
Coordinate work between the teams responsible for the project delivery;
Handle escalations from the client;
Identify opportunities for up sales;
Participate in regular client operation/service meetings;
Acts in a preventative manner when trends become apparent
Ensure positive client satisfaction and business development/growth
GDPS is a collection of offerings on the IBM Z platform, each addressing a different set of IT resiliency goals that can be tailored to meet the recovery objectives for your business. Every one of the offerings uses a combination of services, server and storage hardware/software-based replication and automation, and clustering software technologies to ensure that the solution fulfills your business objectives.




Lead the IBM Team responsible for System z/GDPS implementation and migration services to add to, upgrade or reconfigure the client System z/GDPS server environment using standardized services and methodologies.



Prior experience working with RBS Hosting Services Team and with IBM TSS. Experience of leading teams delivering services into mainframe client.



At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking.If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS isthe place for you!



What matters to you when youre looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.



IBMs greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.



For additional information about location requirements, please discuss with the recruiter following submission of your application.



IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Categories

Industry

  • Computers Software and Hardware
Posted: 2019-10-01 Expires: 2019-11-01

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Mainframe Service/Project Manager

IBM
Edinburg, PA 16116

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