16 days old

Manager, Collection Strategy and Analytics - P100239_S2

Riverwoods, IL 60015
  • Job Code
    P100239_S2

At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers and is consistently awarded for both. We're all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.

Responsible for managing the development, implementation, strategies, and other activities. Supports operations and other business partners through design, implementation, administration, and testing of collection processes and strategies. Manages team members, project timelines, and maintains communication updates with management. Works with other business units and resources to build requirements and solutions that support strategic initiatives aligned with business priorities. Ensures stability of each project. Maintains day-to-day operational changes for related processes and strategies and drives the future strategic growth of various strategies. Mitigates business risk while designing process and strategy changes that improve key performance indicators within their span of control.

Responsibilities

  • Recruits, trains, and supervises staff/team members.
  • Ensures stability during each project.
  • Manages team members maintaining day-to-day operational changes for related processes and strategies. Drives future strategic growth of various strategies.
  • Mitigates business risk while designing process and strategy changes that improves key performance indicators within their span of control.
  • Supports operations and other business partners through design, implementation, administration, and testing of processes and strategies in all channels.
  • Manages the development, implementation of strategies, and other activities to other business units.

Minimum Qualifications

At a minimum, here's what we need from you:

  • Bachelor's Degree in Business, Economics, Statistics, Finance, Operations Research, Engineering
  • 6+ years of experience in Financial Analyst, Collections, Process Strategy, and Debt Collections
  • In lieu of a degree, 8+ years of experience in Financial Analyst, Collections, Process Strategy, and Debt Collections

Preferred Qualifications

If we had our say, we'd also look for:

  • Strong conceptual understanding of collection / risk analytics and optimization methods, along with a high level of proficiency in data analytics (ideally with a large-population credit portfolio).

  • Extensive SAS and SQL programming skills, preferably in both UNIX and PC environments. Working knowledge in Teradata. Proficient in using Microsoft Office.

  • Demonstrated ability in application of commonly used statistical techniques (i.e. regression, decision trees, clustering, etc.) is needed.

  • Demonstrated ability to synthesize, prioritize and drive results with a high sense of urgency.

  • Hands-on experience in data mining and strategy development.

  • Excellent communication, presentation, project management, and thought leadership skills.

  • Minimum 4+ years' analytical work experience (financial service industry preferred)

  • Previous people management experience (preferred)

  • 8+ years of experience in Financial Analyst, Collections, Process Strategy, and Debt Collections

  • Master's Degree in Business, Economics, Statistics, Finance, Operations Research, Engineering
  • Agile, PMP, Project Manager, or Lean Certified a Plus

#LI-LG1

Discover Financial Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, among other things, or as a qualified individual with a disability.



Categories

Industry

  • Banking / Finance
Posted: 2019-10-01 Expires: 2019-11-04

Welcome to Discover
We strive to be the leading direct bank and payments services company. Our mission is to help people spend smarter, manage debt better, and save more to achieve a brighter financial future.


Why Work with Us?
You can make an impact. Whether it’s developing corporate strategy, innovating new services or supporting IT needs, every employee has the opportunity to be a vital part of our business and make a real difference in people’s lives. It’s the heart of what we do.


 

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Manager, Collection Strategy and Analytics - P100239_S2

Discover
Riverwoods, IL 60015

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