1+ months

Manager, Infrastructure-IHM - 49784

Riverwoods, IL 60015
  • Job Code

DUTIES: Discover Products Inc. seeks Manager, Infrastructure in Riverwoods, IL to participate in consumer banking servicing infrastructure, including design and development projects through all cycles. Participate in the implementation of structural and operational requirements for a high- performance production environment. Assist in identifying and defining opportunities to enhance the Consumer Banking servicing infrastructure. Participate in project proposals, cost-benefit analyses and business requirements. Work with internal and external business partners to ensure broad alignment around business requirements and to ensure delivery of a high-quality, consistent customer experience. Support the development of business project proposals and perform analyses to secure resources for servicing infrastructure projects. Coordinate trade-offs among scope, quality, time and cost as necessary. Maintain consumer banking infrastructure performance. Develop and maintain infrastructure performance reports to identify opportunities to enhance customer experience and optimize back-office processes. Participate in projects designed to integrate the Discover Bank website with other core DFS web properties. Participate in projects to manage Discover's dependency on 3rd party service providers through in-sourcing/outsourcing business operations as appropriate. Work with cross-functional teams comprised of internal teams including technology, bank operations, security, creative services and external parties to deliver infrastructure projects on time and on budget. Maintain the project roadmap and facilitate a transparent approach to ensure that all stakeholders are aware of dependencies, timelines and expectations. Participate in intra-department and cross-functional training sessions to increase awareness and understanding of infrastructure projects. Support infrastructure, marketing, operations, and other cross-functional initiatives as appropriate. Promote a risk-aware culture, ensure efficient and effective risk and compliance management practices by adhering to required standards and processes.

REQUIREMENTS : Bachelor's degree or foreign equivalent in Business Administration, Economics, Mathematics, Engineering or a related field and four (4) years of experience in job offered or related position: performing cost benefit analyses; and presenting technical material including analytics reports to technical and non-technical audiences. One (1) year of experience must include utilizing querying tools including Teradata experience or SAS; building and customizing dashboards using Tableau; utilizing Ariba Pay; and participating in Annual Financial Planning and Cash Flow Management.

QUALIFIED APPLICANTS: Please apply directly through our website www.mydiscovercareer.com for Job ID 49784 by clicking on "Apply Now." No calls. Equal Opportunity Employer/disability/vet.

Discover Financial Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, among other things, or as a qualified individual with a disability.



  • Banking / Finance
Posted: 2019-07-27 Expires: 2019-10-04

Welcome to Discover
We strive to be the leading direct bank and payments services company. Our mission is to help people spend smarter, manage debt better, and save more to achieve a brighter financial future.

Why Work with Us?
You can make an impact. Whether it’s developing corporate strategy, innovating new services or supporting IT needs, every employee has the opportunity to be a vital part of our business and make a real difference in people’s lives. It’s the heart of what we do.


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Manager, Infrastructure-IHM - 49784

Riverwoods, IL 60015

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