11 days old

Manager, Practice Improvement

Heart Rhythm Society
Washington, District of Columbia 20005 Work Remotely

Organizational Overview

The Heart Rhythm Society (HRS) is committed to helping end heart rhythm disorders and saving lives. HRS is the international leader in science, education and advocacy for cardiac arrhythmia professionals and patients, and the primary information resource on heart rhythm disorders. HRS’s mission is to improve patient care by promoting research, education and optimal health care policies and standards. HRS represents more than 6,800 cardiac pacing and electrophysiology professionals in over 70 countries.

Position Summary

Manage the development and execution of quality improvement and health policy/regulatory and reimbursement projects that serve to advance the objectives of the Society. Responsible for working with physician partners and team members across various levels of leadership to assure that project deliverables are met on time and within scope and budget.


Practice Improvement Activities

  • Lead the development of, and adherence to project management plans using Smartsheet®
  • Manage tasks related to the assessment, design, development, implementation, evaluation, and outcomes measurement for practice improvement initiatives including those related to quality and performance improvement, health policy, and regulatory and reimbursement issues.
  • Foster relationships and collaborate with industry partners and specialty societies to develop and execute practice improvement projects.
  • Support publication development (white papers, Heart Rhythm QI features, etc.)
  • Manage Practice Improvement Department communications via website, marketing channels, announcements, etc.
  • Provide support to the Vice President, Practice Improvement in managing quality and performance improvement, health policy, and regulatory and reimbursement activities.
  • Coordinate logistical meeting support to include management of catering, room/space requirements and AV needs.
  • Manage reporting to funders, drafting and submitting all reports and responses to requests for data for review by VP, Practice Improvement.

Volunteer and Committee Management

  • Serve as a staff liaison to the Quality Improvement Committee and related task forces, working groups and teams.
  • Provide support to the Health Policy and Regulatory Affairs Committee, as needed.
  • Coordinate meeting management support to include polling stakeholders regarding meeting times, scheduling and planning calls and meetings, taking minutes, drafting reports, and following up on action items.
  • Draft reports of the committees for submission to the HRS Board of Trustees

 Program and Project Management

  • Develop and ensure adherence to individual project management schedules, including using reminders for all deliverables, and combine schedules to ensure that all projects are tracked and deliverables met.
  • Collaborate with the Marketing Team to draft, review and edit quality and performance improvement, health policy, and regulatory and reimbursement communications. This includes drafting and/or reviewing content for the website, promotions via the website, internal and external eblasts, Keeping Pace, and social media outlets (Twitter, Facebook, LinkedIn).
  • Collaborate with HRS internal working groups to manage specific projects that fall outside of Practice Improvement Department responsibilities, i.e., working groups, teams, Think Tanks and other collaborative projects, as assigned.
  • Develop, review, edit Standard Operating Procedures (SOPs).

 Skills & Abilities

  • Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Knowledge of business principles involved in resource allocation, production methods, and coordination of people and resources.
  • Skill in organizing, planning, and prioritizing work; developing specific goals and plans to prioritize, organize, and accomplish work.
  • Skill in coordination; adjusting actions in relation to others' actions.
  • Skill in active listening; giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Skill in reading comprehension; understanding written sentences and paragraphs in work related documents.
  • Skill in writing; communicating effectively in writing as appropriate for the needs of the audience.
  • Skill in speaking; talking to others to convey information effectively.
  • Ability to develop constructive and cooperative working relationships with internal staff and external stakeholders and maintain these relationships over time.
  • Ability to analyze information and evaluate results to choose the best solution and solve problems.
  • Ability to suggest and/or implement actions to improve operations and maximize the Society’s strategic plan;
  • Ability to creatively use resources to increase the efficiency and effectiveness of work performed.
  • Ability to perform successfully in a team-based project management culture; responsibly execute assigned projects, including meeting goals and deliverables, while working collaboratively with cross-functional teams to help ensure project success.
  • Ability to balance multiple assignments and follow standard procedures to accomplish assigned tasks
  • Ability to manage projects from implementation to execution
  • Ability to work on routine tasks independently and confer with supervisor on complex work assignments or unusual work situations
  • Ability to work effectively in a small staff environment
  • Ability to train volunteers and staff
  • Travel may be required.

HRS Statement of Diversity, Equity and Inclusion

HRS stakeholders share a common passion for accomplishing our mission to end death and suffering from heart rhythm disorders. 

We believe our diverse backgrounds, experiences and interests are assets in reaching that goal, and we are committed to providing an inclusive environment in all of our activities, where everyone feels valued, respected, and welcome.  

We strive to have organizational leaders who represent all aspects of our diversity and who promote the diversity, equity, and inclusion that are essential to our success.

 HRS is an Equal Employment Opportunity employer.  


HRS is headquartered in Washington, DC. Remote work for this position is allowed. Currently, staff is remote due to COVID-19.

Proof of COVID-19 vaccination is required as a condition of employment.

How to Apply:

Apply online at https://www.hrsonline.org/careers; application package should include a cover letter, resume, and salary requirements for consideration.


 Required Education and/or Experience

  • Education: Bachelor’s degree (preferred) or four (4) years of equivalent work experience.
  • Experience: Two (2) to four (4) years of experience in the field of education programs, preferably for a medical society. Non-profit or association experience preferred. Experience in volunteer management preferred.
  • Computer/System Skills: Microsoft Office, strong skills using project management software, especially Smartsheet®, visual communication skills (i.e. diagramming processes and creating flowcharts using software such as LucidChart®) and surveys, using software such as SurveyMonkey®, Salesforce membership system; Drupal website maintenance a plus.
  • Certificates, Licenses, Registrations: None
  • Other Requirements: None

Salary Details

Please provide salary requirements in your cover letter


Posted: 2022-06-23 Expires: 2022-08-07

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Manager, Practice Improvement

Heart Rhythm Society
Washington, District of Columbia 20005

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