1+ months

Master Agile Coach - 47341

Riverwoods, IL 60015
  • Job Code

At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers and is consistently awarded for both. We're all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.

The Agile Master Coach will help drive our organization to increasingly higher levels of performance by elevating the knowledge, understanding and application of Agile principles, practices and tools by executive business and technology leaders.

This role will report directly to the Discover Management Systems' (DMS) Master Coach and operate complimentary to other teams within the DMS Center of Excellence organization. The Discover Management System is how we lead & manage at Discover. Within DMS, we leverage lean and agile mindsets and practices to manage our work and lead our teams. Through DMS, we are striving to create a culture of continuous improvement within all areas of our organization.

The person serves as a champion for our DMS transformation and an expert coach as well as strategic thought partner in Agile principles and methodology. Specific responsibilities include:

  • Champion the executive learning strategy on Agile methodology for Discover's c-suite leadership providing a clear educational approach to develop the knowledge and skills necessary to be fully effective leaders, role models and coaches within the core practices of our new way of working, and to drive the maximum business impact from this transformation
  • Work with lean based colleagues to bring lean and agile concepts together for the executive team as we create one overall way of working at Discover with DMS
  • Challenge leaders to create a culture of continuous improvement and accountability to improve their KPIs, including growth, quality, speed, efficiency, productivity and customer satisfaction
  • Engage with executive leaders to provide expert coaching and perspective to supplement and enhance the activities of the DMS Center of Excellence community of coaches.
  • Advise Center of Excellence leaders in the planning and execution of transformation activities, including means to accelerate the cultural and behavioral change necessary to support core Agile practices

At a minimum, here's what we need from you:

  • Bachelor's degree required, majors in business or technology centric disciplines is preferred. MS or MBA additionally preferred.
  • 5+ years leading Enterprise Agile Transformation with methods such as XP, Scrum, Lean, or Kanban and scaling Agile solutions such as SAFe, LeSS, Nexus, DaD, SoS
  • 10+ years of Product Development and Agile Leadership experience
  • Hands-on experience applying Lean / Agile methodologies within software, infrastructure, hardware, and operational environments

If we had our say, we'd also look for:

  • Agile related certification, SAFe Program Consultant Certification
  • Lean Six Sigma experience
  • Industry recognition as a senior expert with a significant track record of coaching leaders and teams to significant improvement
  • Strong change management and influence skills; ability to negotiate and communicate across all levels of the organization.
  • Demonstrated ability to make courageous recommendations and decisions to drive significant organizational change.
  • Experience working with senior leadership of an organization required with excellent oral and written communication skills.

Discover. A more rewarding way to work.

At Discover Financial Services, you'll find yourself in the company of some of the industry's smartest and most reliable professionals. And at a company that rewards dedication, values innovation and supports growth.

Thrive in an environment that promotes teamwork and shared success. Build on a foundation of mutual response. Join the company that understands rewarding careers like no other, with this exceptional opportunity.


Discover Financial Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, among other things, or as a qualified individual with a disability.



  • Banking / Finance
Posted: 2019-06-30 Expires: 2019-11-15

Welcome to Discover
We strive to be the leading direct bank and payments services company. Our mission is to help people spend smarter, manage debt better, and save more to achieve a brighter financial future.

Why Work with Us?
You can make an impact. Whether it’s developing corporate strategy, innovating new services or supporting IT needs, every employee has the opportunity to be a vital part of our business and make a real difference in people’s lives. It’s the heart of what we do.


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Master Agile Coach - 47341

Riverwoods, IL 60015

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