1+ months

Office - Service Coordinator - Spokane, WA

Spokane, WA 99201

\u0026nbsp;Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Service Coordinator.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer\u0026rsquo;s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry.\u0026nbsp; We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.


What you\u0026rsquo;ll do with \u0026ldquo;Our Training and Your Experience\u0026rdquo;

  • \u0026nbsp;Act as \u0026ldquo;our customer\u0026rsquo;s best service provider\u0026rdquo; at all times thereby ensuring Convergint is the customer\u0026rsquo;s first choice for service.
  • Provide coordination of service with technicians, sub-contractors and customers within designated CTC location.

  • Schedule and follow up on all monthly maintenance customer accounts.

  • Meet monthly to discuss expiring contracts and to review upcoming PM visits.

  • Book jobs, change orders,\u0026nbsp; process invoices and create service tickets in Dynamics.

  • Request COI\u0026rsquo;s through Proofs Direct.

  • Generate sales orders, invoices and material purchase orders for projects.

  • Track material.

  • Stock transfers.

  • Receive vendor invoices.

  • Process credit card payments.

  • Send out Monthly statement to customers.

  • DMV renewals.

  • Up-keep On-Call calendar.

  • Answer phones.

  • Shipping \u0026 receiving.

  • Verify all W-9\u0026rsquo;s \u0026 COI\u0026rsquo;s for subs.\u0026nbsp;

  • Perform other duties and responsibilities as requested or required.


What You\u0026rsquo;ll Need

  • Exceptional customer focus and ability to work under pressure; ability to maintain awareness of, and seek to meet the needs and wants of the customer without being prompted.

\u0026nbsp;Company Benefits and Perks

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company.\u0026nbsp;We offer a variety of programs and exceptional benefits to all of our colleagues:

  • Company Holidays and Paid Time Off
  • Fun \u0026 Laughter Day Off
  • Medical, Dental \u0026 Vision Plan
  • Life insurance \u0026 Disability Plan
  • Wellness Program
  • 401K Matching Plan
  • Colleague Assistance Program
  • Tuition reimbursement
  • Competitive salary and compensation plan
  • Vehicle reimbursement plan
  • Corporate Social Responsibility Day
  • And much more\u0026hellip;



\u0026nbsp;Education: High School Diploma

\u0026nbsp;Minimum Experience: 0-3 years in a similar role.

\u0026nbsp;Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

\u0026nbsp;Employment is contingent upon successful completion of background investigation and pre-employment drug screen.

\u0026nbsp;Visit our Convergint careers site to learn more about the company and the exciting opportunities available.



  • Information Technology
Posted: 2021-11-19 Expires: 2022-05-29

Convergint is a global, service-based systems integrator whose top priority is service in every way – service to customers, colleagues, and community. Delivering value through unparalleled customer service and operational excellence has been foundational at Convergint. Our promise, and our number one objective, is to be our customers’ best service provider. 

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Office - Service Coordinator - Spokane, WA

Convergint Technologies
Spokane, WA 99201

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