Job Description


The Operational Risk Group Manager is accountable for management of complex/critical/large professional disciplinary areas. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.


The ICG Operational Risk Group Manager for Financial Risk Control Oversight will be part of the Strategic Initiative Oversight team under ICG ORM to provide support, oversight and challenge to strategic programs and transformation initiatives, in recognition of the criticality of success execution of such initiatives in maintaining a strong control environment. In particular, this role will provide oversight to the end-to-end risk processes that impact financial risks, such as Wholesale Credit and Price Risk.


**Responsibilities:**


**Strategic Initiative Oversight - advise and challenge to drive robust and sustainable remediation outcome and control uplift**


+ Independently assess if **program scope and structure** help achieve strategic control uplift and risk reduction

+ Evaluate whether the program plan is comprehensive, sufficient and fit for purpose

+ Identify and escalate gaps in remediation actions

+ Review and challenge material changes impacting the success of the program

+ Identify and escalate **key risks and issues** during program execution and oversee the remediation of such issues

+ **Drive strong risk control outcomes** through engagement and challenge, with a focus on milestones with material operational risk implications

+ Provide advices and inputs into the design and implementation of key control solutions to drive sustainable risk reduction and effective implementation of relevant ORM framework and policy

+ Review and challenge remediation approach and outputs to confirm that they are adequate and sustainable

+ Drive toward **end-to-end Financial Risk control capabilities** in the target state

+ Help devise and evaluate **risk reduction success criteria**

+ Provide **connectivity and strategic alignment** with other transformation programs

+ Ensure directional alignment with control framework transformation effort


**Ongoing Oversight - provide ongoing independent assessments on operational risks and controls impacting Financial Risks and drive actions to strengthen the control environment**


+ Independently **monitor and assess** key processes, risks and controls for Financial Risks

+ Challenge and assess the **effectiveness of MCA** in identifying, assessing and monitoring risk, with a particular focus on control requirements per Financial Risk Policy and Standards/Procedures

+ Conduct **independent testing and assessment/2LOD QA** for the control design and execution of key processes and controls

+ Lead targeted **Operational Risk Reviews** (ORR) to drive enhancement in the overall control environment

+ Provide **vision and strategy** to the target state Financial Risk Operational Risk measurement and reporting

+ Drive the development of **KRIs and KPIs for key processes**

+ Facilitate a State of Operational Risk Reporting for Financial Risks

+ Identify **emerging risk issues** and drive **risk** **remediation actions**

+ Through review of operational risk matrix, independent assessment results and ORR, identify and escalate emerging risk issues for remediation

+ Challenge issue root cause analysis and evaluate thematic issues across financial risk management processes

+ Review and challenge **adequacy of issue remediation**


**Qualifications:**


+ 10+ years relevant experience

+ Experienced in operational risk and control. Other risk and control disciplines would be strongly preferred credit and market.

+ Strong understanding of Operational Risk Management framework tools including Control Assessments, Risk Identification and Monitoring, Lessons Learned, etc.

+ Good knowledge of Institutional Client products and services

+ Superior communication (verbal and written), facilitation and consensus-building skills. Ability to effectively communicate with senior ICG leadership.

+ Demonstrated relationship-building skills, with a superior ability to make things happen through the use of positive influence

+ Strong problem-solving skills; comfortable tackling complex problems and breaking these down into manageable pieces

+ Process design and analysis skills


**Education:**


+ Bachelors/University degree, Masters degree preferred


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**Job Family Group:**


Risk Management

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**Job Family:**


Operational Risk

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**Time Type:**


Full time

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**Primary Location:**


New York New York United States

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**Primary Location Salary Range:**


$158,140.00 - $237,200.00

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Citi is an equal opportunity and affirmative action employer.


Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


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Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.