28 days old

Operations Manager

Houston, TX 77002
ResponsibilitiesManages, oversees and coordinates all aspects of CTC operations activities including, but not limited to, the following: operations planning, qualifying potential business, operational review of proposals and bookings. Coaches, councils and trains the Operations force to improve individual skills. Overall responsibility for customer satisfaction on all installation projects.



Overall responsibility for execution of contracts estimated cost vs. actual cost; review of contracts; supervision of labor and subcontractors; planning and scheduling contracts, preparation of invoices, and collections.



Overall responsibility of CTC Day Sales Outstanding (DSO) goal.



Effectively communicates goals to the operations team and communicate with the wider organization as and when required, and maintains accurate and up to date job cost records, and other control records necessary for processing of internal and external reports.



Develops and implements operations strategies that improve execution and provide additional value to customers in a cost effective manner.



Meets with customers on a regular basis to insure that we are providing quality installations and meeting their individual needs.



Utilizes financial systems to review actual vs. estimated contract cost and to provide timely and accurate financial reports.



Performs other duties and responsibilities as requested or required.
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SkillsStrong management skills related to Project Management



Customer Focus Maintaining awareness of and seeking to meet of the needs and wants of the customer



Excellent communication skills both oral and written



Leadership Orientation Actively seeks ways in which to act as a role model, guide, develop and mentor others within the Operations Department; Strong team leadership, team building and facilitation skills



Initiative Engages in proactive behavior and looks for new project opportunities



Adaptability Responds effectively to changes in situation or information



Strong financial analytical skills including cost control

Categories

Industry

  • Information Technology
Posted: 2021-08-26 Expires: 2021-09-26

Convergint is a global, service-based systems integrator whose top priority is service in every way – service to customers, colleagues, and community. Delivering value through unparalleled customer service and operational excellence has been foundational at Convergint. Our promise, and our number one objective, is to be our customers’ best service provider. 

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Operations Manager

Convergint Technologies
Houston, TX 77002

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