1+ months

Operations Project Manager

Philadelphia, Pennsylvania 19401


The NBME is an independent, not-for-profit organization that provides high-quality examinations for the health professions. Protection of the health of the public through state-of-the-art assessment of health professionals is the mission of the NBME, along with a major commitment to research and development in evaluation and measurement. The NBME was founded in 1915 because of the need for a voluntary, nationwide examination that medical licensing authorities could accept as the standard by which to judge candidates for medical licensure. Since that time, it has continued without interruption to provide high-quality examinations for this purpose and has become a model and a resource of international stature in testing methodologies and evaluation in medicine. Although the NBME's mission is centered on assessment of physicians, it encompasses the spectrum of health professionals along the continuum of education, training, and practice and includes research in evaluation as well as development of assessment instruments.

The NBME has over 500 employees and is located in Philadelphia's University City neighborhood, home to some of the country's most esteemed universities, nonprofit research institutes, and research and teaching hospitals.



Serve as Production Control Manager, responsible for production management, control, project management, and delivery. This position will lead the design and implementation of production routines to ensure product delivery and improve metrics in terms of cost and service.  Additionally, this position will lead project teams to ensure deliverables are on time, within scope, and on budget.


  • Oversees execution of production tasks for existing products
  • Serves as the first point of contact/liaises between cross-department stakeholders, project stakeholders and project team to ensure project success
  • Collaborates with subject matter experts to ensure that all production activities are identified and tracked
  • With subject matter experts, identifies opportunities to improve production processes and enhance the internal customer experience through voice of the customer feedback
  • Accountable for on-time and on-budget project execution
  • Collaborates with business analyst/project leader to assess and negotiate project scope against project goals
  • Plans, prepares for, and facilitates a variety of meetings, included but not limited to project status meetings, decision-making meetings, customer journey mapping and prioritization meetings
  • Manages resolution of project issues including proper escalation to project stakeholders
  • Creates, executes, monitors and revises project plan to meet changing project requirements and resources
  • Manages project procurement (products and services required by third parties) and consults resources as needed
  • Ensure mitigation strategies are in place
  • Manages the NBME Test Design process and documents the outcome of test design meetings
  • Identifies project and production resource requirements and timelines and negotiates with appropriate NBME units on resource availability and allocation for existing and future initiatives
  • Plans for new product implementations by participating in planning meetings for prototyping and pilot projects and subsequent production implementation
  • With project team, develops and manages the cross-departmental implementation plan


  • Master production schedule
  • Project Plans
  • Documentation of Status and Lessons Learned Meetings
  • Effective relationships with stakeholders throughout NBME
  • Project and production reports, indicating achievement of project objectives and production goals
  • Resource planning and assignments
  • Test design specifications



Experience, Skills, and Abilities

  • Minimum 5 years' experience in both project and production management.
  • Management and/or team leadership skills.
  • Exceptional problem solving, analytical and organization skills with detail oriented attitude.
  • Ability to effectively manage multiple assignments concurrently.
  • Strong interpersonal skills and demonstrated track record of superior customer service.
  • Expertise in project management tools (e.g., MS Project).
  • Excellent (verbal and written) communication skills.



  • Bachelor's Degree - Advanced Degree is desirable
  • PMP or APIC Certifications are Preferred


NBME offers a rewarding work environment, a competitive salary, and outstanding benefits. Please submit an application that includes your resume and cover letter.

NBME is an EEO employer as defined by the EEOC.


Posted: 2019-07-17 Expires: 2019-08-31

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Operations Project Manager

Philadelphia, Pennsylvania 19401

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