The University Information and Technology (UIT) Administrative Modernization Program is seeking an Organizational Change Management Lead (OCM). This is a full-time (1.00 FTE), 12-month, professional faculty position.
The AMP Change Management Lead will be responsible for developing a robust, enterprise wide, and sustainable organizational change management program with the help and guidance of expert consultants, the AMP Steering Team, and the Executive Director of AMP. The Change Management Lead is responsible for the leadership and coordination of organizational change initiatives. They develop, implement, and manage the change program, which can be a complex and challenging task. The Lead interfaces with all types of management (Academic, Business and IT) and staff to ensure that changes are smoothly and effectively implemented. The Change Management Lead guides distributed, change champions embedded in units who implement the change management activities in a positive and impactful direction and work to ensure that changes meet the organization’s goals. Unlike project managers who focus on what is being delivered (I.e., new ERP), the Change Management Lead will focus on positively affecting the impact of that change. They aim to minimize the negative effects and maximize the benefits of organizational change. This involves focusing on how people experience change – identifying the impact on people’s work and experience, getting them ready for change, and addressing concerns, fears and resistance to change.
The Administrative Modernization Program is a 3-5 year effort that includes both business and digital transformation at Oregon State University. The AMP Program will allow Oregon State University to modernize and re-engineer core administrative HR, finance, and student tools and processes, and deploy Al and automated workflows in the cloud. This light and lean cloud-based approach enables better institutional agility and adaptability, exceptionally user-friendly design for students, faculty, staff, and administration who interact with OSU.
The AMP effort will create greatly impactful and broad changes to every administrative position at OSU. The rate of change in our digital world continues to accelerate as organizations evolve to provide a seamless experiences. Programs with proactive, human-centric, and effective change management are far more likely to be successful, and as a result, the discipline of change management and the change management job market is growing rapidly. The AMP Change Management Lead plays a leading role in the success of organizational change such as changes to business processes, technologies, organizational structure, job roles and systems. Their mission is to plan and prepare the organization for change to realize maximum benefits & ROI and to mitigate potential risks to both administrative staff and the OSU community. The Change Management Lead works with people across all divisions and structures of OSU. They may provide support and coaching advice to executives and supervisors to help instill change in their teams, as well as directly supporting project teams during the transition period.
The Change Management Lead will develop and drive the AMP change management program in collaboration with expert consultants and the Executive Director of AMP. The AMP Change Management Lead will be providing, selecting, developing, and implementing best practice through readiness assessments, stakeholder engagement plans, a change management plan, marketing, communications, training, and support to the OSU community impacted by the changes. They will be responsible for resource allocations within OCM, progress towards completion, and success metrics.
The Change Management Lead will report directly to the AMP Executive Director, serve in an advisory capacity to the AMP Steering Committee, and be an occasional guest of the Enterprise IT Investment Committee.
UIT has a deep commitment to and belief in the strength and value of diversity, equity, and inclusion, both throughout our team and as an intentional and active practice to advance the vision, mission and strategic efforts of the entire university. As a member of the UIT community, the person in this position is expected to foster and promote the values of diversity, equity, and inclusion and demonstrate a commitment to inclusive excellence in their work. Please note all UIT team members are expected to meet the following commitments:
- UIT commits to deliver data as a strategic working asset and to enable data informed decision making across OSU. UIT leaders and staff lead by example and use data to inform decision making at all levels in the organization. Persons in technology roles are also expected to design systems with data portability in mind and work within enterprise architecture and privacy guidelines.
- UIT commits to and believes in the strength and value of diversity, equity, inclusion, and access (DEIA) both throughout our team and as an intentional and active practice to advance the vision, mission, and strategic efforts of the entire university. As a member of the UIT community, the person in this position is expected to foster and promote the values of DEIA and demonstrate a commitment to inclusive excellence in their work.
- Proactively securing and protecting OSU’s digital assets and information systems are crucial to our missions of teaching and learning, research, and extension and engagement. All OSU IT professionals are directly responsible for providing high quality and secure IT systems and services. Persons in technology roles are expected to be responsive to security related actions and requirements and to collaborate to find secure ways to support the OSU community.
