1+ months

Payments Product Delivery - P206147

Riverwoods, IL 60015
  • Job Code
    P206147

At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers and is consistently awarded for both. We're all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.

Responsible for supporting strategic and ongoing activities for all payments products delivery. Works closely with business partners to identify market requirements to be incorporated into the product, and provides support to the sales teams as they promote our products and services to clients. Responsible for managing activities with external consultants, terminal manufacturers, card manufacturers, personalization bureaus, testing labs, and test tool vendors to help enable support.

Responsibilities

  • This position is responsible for managing strategic and ongoing activities to proactively engage and deliver scalable payment network products such as: EMV Contact and Contactless, Transit, 3DS, QR Codes, etc directly to Discover Global Network partners in the Americas
  • This employee will also consult on product strategy and will provide technical product knowledge, process expertise, and project management advice. He or she will help guide partners through the implementation lifecycle, and be responsible for ensuring that project timelines are met. He or she will facilitate requests for policy exceptions/waivers, and communicate final certification approval. He or she will help resolve all issues that arise during planning, certification, implementation and deployment. He or she will also be responsible for forecasting and tracking product implementations and communicating status.
  • This employee will be expected to build relationships across DFS including Discover Network, DCI, PULSE, Discover Card and Net-to-Net partners as well as with current and potential issuing and acquiring partners. This involves providing support to our relationship management teams in client meetings and providing consultative support throughout client product implementations. He or she will also interact regularly with many types of business partners, including vendors and will deliver presentations, develop and lead training, and provide SME guidance both inside and outside DFS.
  • Ensures product implementation goals are met by providing SME support to internal and external partners to deliver against the strategy.
  • Aligns product delivery approach for the region across key business partners, and manages clear communications around progress against strategy.
  • Creates and continually improves product delivery processes and efficiency programs.
  • Identifies opportunities to deliver training or provide other regionally specific support materials such as client-facing presentations.
  • Represents DFS at industry and client events, and prepares and delivers SME-level presentations to all levels of internal and external management.
  • Ensures appropriate tracking of metrics, reporting, and projects

Minimum Qualifications

At a minimum, here's what we need from you:

  • Bachelor's Degree in Business, Finance, Computer Science, or related field
  • 4+ years of experience in the payments industry, product delivery/commercialization, or related field

Preferred Qualifications

If we had our say, we'd also look for:

  • Master's Degree in Business, Finance, Computer Science, or related field
  • Payments experience with EMV, 3DS, QR Codes or other advanced payments products.
  • 3 to 5 years in the US payments industry, preferably in the IPP space.
  • Experienced in managing multiple partner / vendor relationships simultaneously; must possess excellent client management skills.
  • Well-developed presentation skills, including the ability to effectively deliver information to internal and external constituents at all levels.
  • Ability to influence product deployment with internal and external business partners.
  • Strong analytical and problem-solving skills.
  • Strong aptitude for planning and organization, detail oriented.
  • Ability to travel domestically & internationally.
  • Knowledge of the Canadian and LATAM payments ecosystem is a plus.
  • Ability to communicate in Spanish and/or Portuguese a plus
  • Responds effectively to each customer's specific needs and provides an appropriate solution
  • Anticipates challenges to the business and finds external insights that address those challenges
  • Leverages relationships with peers inside and outside of Discover to gain insight into alternative approaches and processes
  • He or she will keep up-to-date on industry, market, and external business factors and leverage that knowledge to make better business decisions.
  • Enthusiastically accepts different assignments based on business or customer needs.
  • May be required to lead or co-ordinate activities by others as part of cross-functional project teams.

Discover Financial Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, among other things, or as a qualified individual with a disability.



Categories

Industry

  • Banking / Finance
Posted: 2019-08-23 Expires: 2019-11-16

Welcome to Discover
We strive to be the leading direct bank and payments services company. Our mission is to help people spend smarter, manage debt better, and save more to achieve a brighter financial future.


Why Work with Us?
You can make an impact. Whether it’s developing corporate strategy, innovating new services or supporting IT needs, every employee has the opportunity to be a vital part of our business and make a real difference in people’s lives. It’s the heart of what we do.


 

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Payments Product Delivery - P206147

Discover
Riverwoods, IL 60015

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