9 days old

Principal Benefits Communication Specialist - P208448

Riverwoods, IL 60015
  • Job Code

At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers and is consistently awarded for both. We're all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.

Responsible for developing and delivering a comprehensive benefits communication strategy that elevates and advances the quality, consistency and messaging of benefits communications to employees. Ensures a positive awareness and understanding of benefit programs by developing, writing, and producing a variety of communications, delivered through multiple channels, to both inform, educate, and ensure compliance with required notices. Own the conceptualization, planning, and execution of all benefits communication activities coordinating with team stakeholders across all benefit programs. Maintain working relationships with internal HR and corporate communications partners, employment brand specialists, as well as manage key communications consultant vendor relationships. Develop benefits knowledge and understanding, maintain pulse on industry capabilities, and ensure communications delivery mechanisms to meet the various communication preferences of a diverse population. Demonstrate a data-driven mindset, with accountability for setting, measuring, and achieving performance metrics in order to maximize audience engagement and deliver on communication objectives.


  • Determines, develops, writes, and produces a wide variety of communications targeted at a primarily internal audience such as emails, newsletters, internal announcements, informational brochures, videos, communications surrounding internal benefit events and related matters. Exhibit creativity and ability to explain complex concepts and make them relevant to multiple audiences.
  • Develops the benefits communication strategy to increase employee awareness, knowledge and involvement of benefit activities through measurable actions. Ensure employees feel informed to make their benefits enrollment decisions. Ensure the benefit programs are represented positively to employees.
  • Anticipates internal and/or external communication challenges, recommends process, product or service improvements across multiple communication channels. Resolves and simplify the access to benefits information across internal and external platforms and partner with other HR stakeholders to enhance the communications process. Ensure actionable solutions and recommendations.
  • Execute short and long term project plans demonstrating creativity and reliability. Partners with vendors, consultants, or other internal business areas to achieve milestones and objectives.Cultivate strong relationships with key internal partners including the team, corporate communications, creative services, talent acquisition, HR Ops, etc. to ensure communication activities are conceptualized and executed with all cross-functional dependencies in mind.
  • Maintain industry and benefits expertise to facilitate external recognition/awards and elevate the HR brand related to benefits. Partner with internal stakeholders to participate in surveys, requests for information, external award opportunities.

Minimum Qualifications

At a minimum, here's what we need from you:

  • Bachelor's Degree in Business, Communications, Human Resources, Marketing or related field
  • 10+ years of experience in Corporate Communications, Internal Commuincations or related field
  • 4+ years of experience in Employee Benefits, Employee Experience Communications or related field
  • In lieu of education, 10+ years of experience in Benefits, Internal Communications or related field within Human Resources

Discover Financial Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, among other things, or as a qualified individual with a disability.



  • Banking / Finance
Posted: 2019-10-08 Expires: 2019-11-07

Welcome to Discover
We strive to be the leading direct bank and payments services company. Our mission is to help people spend smarter, manage debt better, and save more to achieve a brighter financial future.

Why Work with Us?
You can make an impact. Whether it’s developing corporate strategy, innovating new services or supporting IT needs, every employee has the opportunity to be a vital part of our business and make a real difference in people’s lives. It’s the heart of what we do.


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Principal Benefits Communication Specialist - P208448

Riverwoods, IL 60015

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