1+ months

Program Administrator

Pleasanton, CA 94566

1) Distributes customer-issued POs to local CTC and ensures that they know the correct processes and customer requirements prior to dispatching a Specialist.

2)\u0026nbsp;Produces weekly, monthly, quarterly financial and/or performance reports, as requested by assigned accounts and/or Program Manager.

3)\u0026nbsp;Assists Program Manager/Account Executive with CSP renewals; monitoring expiration dates, working with Program Manager or Account Executive on pricing, and/or scope of work/Terms \u0026 Conditions. May be required to work on administrative tasks with customer.

4)\u0026nbsp;Assists Program Managers in creating and implementing processes that will result in improved delivery and profitability as it is related to assigned accounts.

5)\u0026nbsp;Assists Program Manager with creating and implementing the customer-specific Playbook. May be required to create Playbook without any assistance; working closely with customer and/or Account Executive to finalize document.



  • Information Technology
Posted: 2021-10-06 Expires: 2022-06-04

Convergint is a global, service-based systems integrator whose top priority is service in every way – service to customers, colleagues, and community. Delivering value through unparalleled customer service and operational excellence has been foundational at Convergint. Our promise, and our number one objective, is to be our customers’ best service provider. 

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Program Administrator

Convergint Technologies
Pleasanton, CA 94566

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