1+ months

Program Manager 1

Columbia, MD 21044

Who You Are
You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional sales executive.

Who We Are
With 20-years of proven growth and exceptional performance, our mission is to be our customer\u0026rsquo;s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you\u0026rsquo;ll do with \u0026ldquo;Our Training and Your Experience\u0026rdquo;
* Become a subject matter expert on working with our customers through an understanding of their business needs and knowing how to navigate their organization to ensure overall Customer Satisfaction in delivery of all services.
* Develop a program, sharing customer vision and expectations for internal alignment.
* Deploy standard processes and tools that drive internal efficiencies and foster uniformity of work.
* Manage, oversee, and coordinate all operational aspects of global/strategic customer engagements.
* Serve as a customer advocate and liaison between Convergint corporate, local offices, subcontractors, vendors, partners and manufacturers. Help develop unique approaches and introduce advanced solutions to customer challenges, building confidence in Convergint as a trusted advisor.
* Drive consistency in delivery of all Convergint services across multiple locations, regions and countries.
* Ensure adherence to specific customer standards, industry best practices, code requirements and/or market regulations.
* Partner with Lead Account Executive and local sales teams to introduce new Convergint offerings and demonstrates value though an understanding of technologies and services to bring innovative solutions to our customers. Engage the support of internal resources and partners to introduce expertise that helps customers develop and implement their strategies.

What You\u0026rsquo;ll Need
* Excellent organizational skills related to Program/Project Management.
* Proactive communication talents with a focus on building lasting relationships.
* Broad based industry and market knowledge of network and low voltage building systems.
* Strong proficiency in Microsoft Office products, including Word, Excel, PowerPoint, Visio and Project.
* Exceptional written and oral communication skills, with ability to deliver presentations to multiple levels of an organization.
* Project and service financial competencies.
* Experience with contract negotiation and administration.
* Strong work ethic with personal motivation to function individually and part of a team.
* Ability to create internal and external organizational alignment through relationships, communicating vision and team building.
* Understanding of appropriate levels of protection regarding to customer personnel, information, and property, both real and intellectual.
* An experienced leader that acts as a role model while guiding, developing and mentoring others within the organization.
* Strategic thinker with analytical problem-solving tools and techniques.
* Capabilities in implementing program deliverables, leveraging understanding of cultural differences in business practices for other regions or countries.
* A valid driver\u0026rsquo;s license with a clean driving record.


Company Benefits and Perks
Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:
- Company Holidays and Paid Time Off
- Fun \u0026 Laughter Day Off
- Medical, Dental \u0026 Vision Plan
- Life insurance \u0026 Disability Plan
- Wellness Program
- 401K Matching Plan
- Colleague Assistance Program
- Tuition reimbursement
- Competitive salary and compensation plan
- Vehicle reimbursement plan
- Corporate Social Responsibility Day
- And much more\u0026hellip;

Preferred Experience (but not required):
- Industry experience in one or more of the following: electronic security, fire alarm \u0026 life safety, building automation or IT industry experience.
- Experience in a cross functional, enterprise environment.
- Experience in construction related change management.
- Previous leadership experience.
- Certifications \u0026 Licenses: Project Management Institute (PMI) certification desirable; industry-specific certifications and/or licenses.

Categories

Industry

  • Information Technology
Posted: 2022-05-13 Expires: 2022-07-13

Convergint is a global, service-based systems integrator whose top priority is service in every way – service to customers, colleagues, and community. Delivering value through unparalleled customer service and operational excellence has been foundational at Convergint. Our promise, and our number one objective, is to be our customers’ best service provider. 

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Program Manager 1

Convergint Technologies
Columbia, MD 21044

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