1+ months

What you\u0026rsquo;ll do with \u0026ldquo;Our Training and Your Experience\u0026rdquo;

  • Become a subject matter expert on working with our customers through an understanding of their business needs and knowing how to navigate their organization to ensure overall Customer Satisfaction in delivery of all services.
  • Develop a program, sharing customer vision and expectations for internal alignment.
  • Deploy standard processes and tools that drive internal efficiencies and foster uniformity of work.
  • Manage, oversee, and coordinate all operational aspects of global/strategic customer engagements.
  • Serve as a customer advocate and liaison between Convergint corporate, local offices, subcontractors, vendors, partners and manufacturers. Help develop unique approaches and introduce advanced solutions to customer challenges, building confidence in Convergint as a trusted advisor.
  • Drive consistency in delivery of all Convergint services across multiple locations, regions and countries.
  • Ensure adherence to specific customer standards, industry best practices, code requirements and/or market regulations.
  • Partner with Lead Account Executive and local sales teams to introduce new Convergint offerings and demonstrates value though an understanding of technologies and services to bring innovative solutions to our customers. Engage the support of internal resources and partners to introduce expertise that helps customers develop and implement their strategies.

Categories

Industry

  • Information Technology
Posted: 2021-09-29 Expires: 2021-12-29

Convergint is a global, service-based systems integrator whose top priority is service in every way – service to customers, colleagues, and community. Delivering value through unparalleled customer service and operational excellence has been foundational at Convergint. Our promise, and our number one objective, is to be our customers’ best service provider. 

Employment Trends

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Program Manager 1

Convergint Technologies
Tempe, AZ 85281

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast