1+ months

Program Manager

Columbia, MD 21044

Manages, oversees, and coordinates all operational aspects of global/strategic customer engagements for specific accounts. Enforces the expectations of the customer with Convergint teams, subcontractors,\u0026nbsp;vendors and partners, so we are \u0026ldquo;our customer\u0026rsquo;s best service provider\u0026rdquo;. Always represents Convergint as\u0026nbsp;a leader, providing mentoring, coaching and development of our colleagues. May have direct reports.

Acts as a single point of contact on individual accounts, responsible for managing communications for all Convergint engagements. Becomes a subject matter expert on working with our customers through an understanding of their business needs and knowing how to navigate their organization.

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Maintains all account documentation, directs all communications and updates to the customer in a regular\u0026nbsp;and proactive manner. Delivers internal and customer business reviews on a consistent basis\u0026nbsp;\u0026nbsp;

Engages with Lead Account Executive and local sales teams to introduce additional Convergint offerings.\u0026nbsp;Demonstrates value though an understanding of technologies and services to bring innovative solutions to\u0026nbsp;our customers. Engages the support of internal resources and partners to introduce expertise that helps\u0026nbsp;customers develop and implement their strategies.

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Categories

Industry

  • Information Technology
Posted: 2022-05-12 Expires: 2022-07-12

Convergint is a global, service-based systems integrator whose top priority is service in every way – service to customers, colleagues, and community. Delivering value through unparalleled customer service and operational excellence has been foundational at Convergint. Our promise, and our number one objective, is to be our customers’ best service provider. 

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Program Manager

Convergint Technologies
Columbia, MD 21044

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