22 days old

Program Manager - Global Cloud and Data Centers (GCDC) - Phoenix, AZ

**Description** Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Program Manager to join our amazing culture. In this role, you will own the program in supporting CTCs management of projects across the Americas from process, execution, delivery, and reporting perspective. This will assist the local project managers from each build to ensure the installation and commissioning meets the customers standards/requirements. As a Program Manager, you are a part of a dynamic team that allows you to grow as Convergint grows. Experience with and understanding of how major data center construction projects are managed is required. Serves as SME to specific customers technical standards and procedures. **Who You Are** You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Program Manager. **Who We Are** With 20-years of proven growth and exceptional performance, our mission is to be our customers best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide. **What youll do with Our Training and Your Experience** + You will be developing, implementing, and managing the account program successfully for designated GCDC Tier 3 and Tier 4 customers. + You will create meaningful and constructive relationships with all vendor technical teams. + You will be responsible for creating and maintaining the customer playbook. + You will be a team player, team leader and work closely with our local offices (CTCs) and other strategic initiative teams across all regions to the highest levels of customer satisfaction and upsell Convergints value proposition. + You will also be instrumental in the continued support and development of the vertical and practice, promote and be an advocate for Convergints Values and Beliefs. + Serves as SME to specific customers technical standards and procedures. + Responsible for the execution and delivery of new product solutions to customers and partners to ensure CTCs ongoing competitive position for all product lines across North American (US and Canada). Oversees the product development lifecycle and has experience interacting with technical colleagues (project managers, engineers, specialists/technicians, sales, etc.). Leads and coordinates product introductions, and updates. + Remain engaged on new and up and coming technologies. + Continue to look at current technology with field understanding as a door to becoming more efficient and successful on all projects. + Develop, implement, and manage account program successfully for designated customer(s). + Maintain internal share point site for internal colleague support and training. + Support the development of GCDC vertical effort. + Practice, promote and be an advocate for Convergints Values and Beliefs. + Performs other duties and responsibilities as requested or required. + 50% travel. **What Youll Need** + Excellent organizational skills related to Program/Project Management. + Broad based industry and market knowledge of network and Data Center technology ie C-Cure, Lenel, AMAGm etc. + Strong proficiency in Microsoft Office products, including Word, Excel, PowerPoint, Visio and Project. + Exceptional written and oral communication skills, with ability to deliver presentations to multiple levels of an organization. + Strong work ethic with personal motivation to function individually and part of a team. + Ability to create internal and external organizational alignment through relationships, communicating vision and team building. + Understanding of appropriate levels of protections regarding to customer personnel, information, and property, both real and intellectual. + An experienced leader that acts as a role model while guiding, developing, and mentoring others within the organization. + Strategic thinker with analytical problem-solving tools and techniques. + Capabilities in implementing program deliverables, leveraging understanding of cultural differences in business practices for other regions or countries. + A team player with the ability to effectively communicate internally across Convergint nation as well as externally with our customers and ECO system partners. + Be a team player, also a team leader, to work closely with account teams(s), local offices (CTCs) and other Strategic initiatives teams across all regions to deliver the highest level of customer satisfaction and upsell Convergints value proposition. + A valid drivers license with a clean driving record. **Company Benefits and Perks** Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues: + Company Holidays and Paid Time Off + Fun & Laughter Day Off + Medical, Dental & Vision Plan + Life insurance & Disability Plan + Wellness Program + 401K Matching Plan + Colleague Assistance Program + Tuition reimbursement + Competitive salary and compensation plan + Vehicle reimbursement plan + Corporate Social Responsibility Day + _And much more_ **Requirements:** Education: Bachelors degree in Engineering or related field or equivalent experience (Masters Degree is preferred, but Bachelor's is a must) Minimum Experience: 3 years operations, field service or project management + Experience with and understanding of how major data center construction projects are managed Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer. Employment is contingent upon successful completion of background investigation and pre-employment drug screen. Visit our Convergint careers site (https://www.convergint.com/careers/career-opportunities/) to learn more about the company and the exciting opportunities available. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

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  • Information Technology
Posted: 2022-11-03 Expires: 2022-12-26

Convergint is a global, service-based systems integrator whose top priority is service in every way – service to customers, colleagues, and community. Delivering value through unparalleled customer service and operational excellence has been foundational at Convergint. Our promise, and our number one objective, is to be our customers’ best service provider. 

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Program Manager - Global Cloud and Data Centers (GCDC) - Phoenix, AZ

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