26 days old

Program Manager

Guardian Premier Solutions
San Antonio, Texas 78227


Seeking a highly proficient program manager with 10 years' experience in building effective teams, culture, and managing multiple projects at once. Must have a proven record of success in effectively coordinating and communicating across an enterprise to advance the agenda of leadership. Responsible for organizing, directing, and managing all aspects of program operational support functions involving multiple complex and inter-related project tasks that often require managing teams of personnel at multiple locations. Provides overall direction of program activities. Manages and maintains interface with the senior levels of the customer’s organization. Consults with customers and operations personnel to formulate and review task plans and deliverables, ensuring conformance with program and project task schedules and costs and contractual obligations. Establishes and maintains technical reports to show progress of projects to management and customers, organizes and assigns responsibilities to subordinates, oversees the successful completion of all assigned tasks.


Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Support cradle to grave project requirements; assists with managing changes to project scope, schedule, and costs to keep the project plan accurate, up-to-date, and within budget.

2. As the point of contact on assigned projects, performs a variety of highly skilled duties such as: assembling, coordinating and managing multidisciplinary technical review teams.

3. Facilitates and troubleshoots the myriad of problems associated with developing complex systems or with coordinating and development, and design projects.

4. Prepares internal and external memos, reports, documents, and correspondence required.

5. Properly manages and documents project activities; assists in the development of presentations, budget projections and justifications and travel as needed.

6. Provides highly skilled technical and management advice and assistance to department management and personnel.

7. Solicits, monitors, and communicates project performance, status, and results to leadership and the team; addresses or escalates issues as appropriate.

8. Responds to inquiries about projects.

9. Chairs various project review and pre-submittal meetings.

10. Act as subject matter expert, project representative, and effective liaison; establish rapport, build credibility.

11. Establishes and maintains liaison as required with boards, committees and commissions.

12. Ensures compliance with protocol guidelines and requirements. Maintains strict confidentiality and classification requirements at all times.

13. Coordinates and participates in a variety of complex activities involved in the collection, compilation, documentation, and management of research, trend or historical data.

14. Assists in the appropriate sharing of de-identified research, trend or historical data with research collaborators and investigators.

15. Identifies and documents programmatic risks using expert judgment and historical data; implements approved actions and workarounds required to mitigate the impact of project risk.

16. Assists in developing departmental plans, goals, objectives, policies and procedures.

17. Coordinates schedules of staff and other interested parties.

18. Facilitates acquisition of all materials necessary to support the appropriate execution of the project.

19. Acquires and maintains all necessary publications (journal article reprints, etc.). Manages study documentation and publications from different sources.

20. Tracks annual training requirements of project personnel to ensure compliance with protocols.

21. Effectively communicates using oral and written formats of ideas presented so others will understand.

22. Works closely with the customer and shall have direct authority to act for the contractor on all matters relating to daily operations of the contract.



1. Project Management.

2. Technical Capacity.

3. Communication Proficiency.

4. Problem Solving/Analysis.

5. Work independently in a fast pace environment.

Supervisory Responsibility

This position manages assigned project teams and is responsible for leadership, performance management and hiring of the employees within assigned projects.

Work Environment
This job generally operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The employee is occasionally exposed to a variety of extreme conditions at job sites. The noise level in the work environment and job sites can be loud. 

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. 

The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. 


Position Type/Expected Hours of Work
This is a full-time position and generally hours of work and days are Monday through Friday 8:00am to 5pm. Occasional evening and weekend work may be required as job duties demand.

Travel is primarily local during the business day, although some projects may require more out-of-the-area and overnight travel. 

Work Authorization/Security Clearance
A favorable National Agency Check with Written Inquiries (NACI) is required. Employee is required to complete the federal Employment Eligibility Verification form, I-9. Member is required to present acceptable, original documents to prove identity and authorization to work in the United States. Information from the documents will be submitted to the federal E-Verify system for verification. Documents must be presented no later than the third day of employment. 

AAP/EEO Statement

Guardian Premier Solutions, LLC (Guardian), as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. Guardian is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


Required Education and Experience

1. Master’s degree, MBA preferred

2. Project Management Professional Certification, PgMP Preferred

3. 10 years’ experiencein building effective teams, culture, and managing multiple projects at once


Preferred Education and Experience

1. 6-8 years’ experience in leadership, administrative, and multitasking skills working with scientists, providers, and other medical personnel.

2. 4-6 years’ experience creating and maintaining comprehensive databases

3. MS Office Suite - Standard knowledge in Outlook, Word, and Power Point and intermediate in Excel.


Additional Eligibility Qualifications

Driver's License (Required)


Posted: 2020-09-30 Expires: 2020-11-14

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Program Manager

Guardian Premier Solutions
San Antonio, Texas 78227

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