**Description** Convergint is looking for a full-time, enthusiastic, results-driven and forward-thinking Enterprise Program Manager of engineering for the Utility Vertical to join our amazing culture. In this role, you will be responsible for building and developing engineering strategies that implements and elevates customer programs for Convergints Strategic/Global Utility accounts. Provides engineering leadership, collaborating with Convergint teams and partners to ensure customer satisfaction, financial performance, and account growth. As an Enterprise Program Manager of engineering, you are a part of a dynamic team that allows you to grow as Convergint grows. **Who You Are** You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Program Manager of Engineering. **Who We Are** With 20-years of proven growth and exceptional performance, our mission is to be our customers best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide. **What** **Y** **oull Do** Team leadership responsibilities include: + Develop and coach and colleague to understand and employ current best practices to deliver at a high level on customer programs + Provide direction and leadership for all aspects of multiple CTC engineering activities for the Utilities vertical market including, but not limited to, the following: engineering planning, process development, qualifying potential business, engineering review of proposals and bookings. Develop and implement engineering strategies that improve execution and provide additional value to customers in a cost-effective manner. Devise and execute procedural changes needed to ensure success. + Collaborate closely with other Convergint teams, i.e., professional services, design engineering, customer success, other verticals, etc. to improve internal processes and customer project and service delivery + Drive collaboration between regions and CTCs and ensure that best practices are implemented and shared across locations. Lead and assist with continuous growth year after year, through innovative solutions delivered in a repeatable, scalable and cost-effective manner. + Effectively communicate goals to the vertical team and coordinate closely with leaders across the organization. Maintains accurate and up-to-date records, and other control records necessary for processing of internal and external reports. + Proactively communicate with and seek feedback from all customers to continuously improve customer satisfaction. Meet with customers on a regular basis to ensure that we are providing quality installation / service and meeting their specific requirements. + Performs other duties and responsibilities as requested or required **What Youll Need** + Excellent organizational skills related to Engineering, process improvement, and regulatory guidance. + Broad based industry and market knowledge of network and low voltage building systems. + Strong proficiency in Microsoft Office products, including Word, Excel, PowerPoint, Visio and Project. + Exceptional written and oral communication skills, with ability to deliver presentations to multiple levels of an organization. + Confidence in contract negotiation and administration. + Strong work ethic with personal motivation to function individually and part of a team. + Ability to create internal and external organizational alignment through relationships, communicating vision and team building. + Understanding of appropriate levels of protection regarding to customer personnel, information, and property, both real and intellectual. + Accomplished leader that acts as a role model while guiding, developing and mentoring others within the organization. + Strategic thinker with analytical problem-solving tools and techniques. + Capabilities in implementing program deliverables, leveraging understanding of cultural differences in business practices for other regions or countries. **Company Benefits and Perks** Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues: + Company Holidays and Paid Time Off + Fun & Laughter Day Off + Medical, Dental & Vision Plan + Life insurance & Disability Plan + Wellness Program + 401K Matching Plan + Colleague Assistance Program + Tuition reimbursement + Competitive salary and compensation plan + Vehicle reimbursement plan + Corporate Social Responsibility Day + _And much more_ Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer. Employment is contingent upon successful completion of background investigation and pre-employment drug screen. Visit our Convergint careers site (https://www.convergint.com/careers/career-opportunities/) to learn more about the company and the exciting opportunities available. **Qualifications** **Behaviors** **Preferred** + **Leader:** Inspires teammates to follow them + **Functional Expert:** Considered a thought leader on a subject + **Innovative:** Consistently introduces new ideas and demonstrates original thinking + **Detail Oriented:** Capable of carrying out a given task with all details necessary to get the task done well **Motivations** **Preferred** + **Entrepreneurial Spirit:** Inspired to perform well by an ability to drive new ventures within the business + **Growth Opportunities:** Inspired to perform well by the chance to take on more responsibility Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)