**Description** Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Project and Service Assistant to join our amazing culture. As a Project and Service Assistant, you are a part of a dynamic team that allows you to grow as Convergint grows. **Who You Are** You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Project and Service Installer. **Who We Are** With 20-years of proven growth and exceptional performance, our mission is to be our customers best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide. **What youll do with Our Training and Your Experience** Under direct supervision, this position is responsible for assisting higher level and more experienced technicians (e.g. Project & Service Specialists) in performing day to day work. Acts as a second set of hands for the technician. Handles CSP and less complex/smaller install tasks. This position is a helper who will provide assistance to complete work required for installations, CSP, service calls, and quoted WOs. Work includes assisting with installations, servicing existing systems, programming, and/or system start-up/check-out. Job Responsibilities: 1. Provides assistance to higher level and more experienced Project and Service Specialists. Work may include installs, programs, tests, repairs, and services a variety of systems and equipment which may include security, fire alarm & life safety, and/or building automation with guidance as needed. Refers more complex issues to higher level colleagues. 2. Drives and operates a variety of equipment including a bucket truck. 3. Reads basic blueprints, schematics, manuals, and other specifications. Uses standard test instruments and hand tools. 4. Acts as our customers best service provider at all times thereby ensuring Convergint Technologies is the customers first choice for service. Takes ownership of onsite project including safety, quality and performance. 5. Cleans administers functionality tests on cameras, door hardware and/or other equipment as needed. 6. Delivers parts and completes other odd jobs as requested. 7. Performs all work in accordance with Federal, State and local regulations as well as company health and safety policies and procedures. Uses solid troubleshooting skills to isolate and fix problems in malfunctioning equipment or software. 8. May advise management regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product improvements. 9. Assists with the execution of the technical aspects of multiple projects with varying timelines and budgets including, programming, graphics development, start-up, certification testing, customer training, close-out documentation, and/or on-going technical support etc. 10. Acts as backup for other areas such as Fire Test and Inspect department in order to maintain a high chargeable rate. 11. Performs other duties and responsibilities as requested or required. Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer. Employment is contingent upon successful completion of background investigation and pre-employment drug screen. Visit our Convergint careers site (https://www.convergint.com/careers/career-opportunities/) to learn more about the company and the exciting opportunities available. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)