Main Purpose and Function
Reporting to the Senior Waterworks Engineer, Asset Management, the Project Manager manages large complex projects to support the implementation of asset management plans and transform the way we do business. The position is responsible for overseeing infrastructure implementation projects, including replacement of the aging water meter reading system and the expansion of the water meter program to include all properties in the City. Additional projects include procuring and managing design consultants and contractors, to repair, replace, upgrade or construct new critical waterworks infrastructure.
The Project Manager is involved in all phases of the project including planning, execution, control and closeout, and also assembles and manages project teams, manages consultants and contractors, and coordinates with internal City staff and crews to successfully deliver the assigned projects.
Specific Duties and Responsibilities
- Manages all aspects of asset management implementation projects, including but not limited to, implementation of Advanced Meter Infrastructure (AMI) and Accelerated Metering project.
- Manages project teams to successfully deliver projects. The team members could be internal departmental staff or external temporary staff, consultants or contractors. Has responsibility for managing staff, including internal and external hiring.
- Makes effective recommendations to project sponsors on engagement of consultants. Assigns work to project team members, specifying deliverables, timelines and quality expectations. Monitors performance of project team members and takes corrective actions if required. Coaches and mentors team members.
- Plans the project in detail, clearly identifying project scope, budget and schedule as well as project risks, project organization and project management approach. Participates in confidential planning that may have City-wide operational and financial implications.
- Ensures that areas such as security, operational sustainment and human factors are well considered and addressed as part of the project.
- Coordinates with hired consultants and/or contractors to construct/implement the project. Monitor and conduct field inspections to ensure construction is being completed as per City requirements.
- Documents the plans in a project charter document, as well as other documents as defined in the Engineering Project Management Framework (PMF). Follows PMF and other Engineering requirements such as Organizational Quality Management (OQM).
- Executes the project according to the approved Project Charter. Organizes and leads meetings with project team, stakeholders and vendors as needed and manages actions arising from them.
- Facilitates stakeholder inputs to arrive at optimum solution. Identifies and proactively manages project issues and risks.
- Manages project costs to approved budget. Ensures that project performance meets expectations in terms of timelines and scope completion. Implements adequate internal controls for reporting to senior Management.
- Conducts regular project status meetings with project team members. Regularly reports on project status.
- Hire and manage project coordinators and/or inspectors to ensure quality control during construction.
- Work with internal City teams to manage process changes, develop staffing strategies, and ensure long term sustainable programs are in place at the conclusion of the implementation projects.
- Ensures proper project closeout at completion. Manages the sign-off process for project deliverables from stakeholders. Organizes and conducts a lessons-learned session. Documents and presents a project closeout analysis. Manages project documentation.
- Other duties/responsibilities as assigned
Qualifications
Education and Experience:
- Bachelor’s Degree in Architecture, Planning, Construction Management, or Engineering from a recognized post-secondary institution and minimum 5 years of industry experience in project management with progressively complex, business transformation projects leading multi-disciplinary teams, with preference in civil engineering and construction, or an equivalent combination of education, training and experience.
- Formal training in Project Management methodologies preferably consistent with those provided by PMI (Project Management Institute).
- Project Management Professional (PMP) designation an asset.
- Experience developing and reporting on projects and programs, researching and preparing business cases for various projects and initiatives, developing analyses and reports; and formulating options for presentation and decision-making.
Knowledge, Skills and Abilities:
- Knowledge of project management methodologies, practices and processes
- Knowledge of water resources management, civil engineering, utilities management and infrastructure construction
- Leadership skills with the ability to motivate, engage and mentor staff.
- Excellent communication (oral and written), interpersonal and presentation skills.
- Ability to develop and report on project and program schedules, budgets and outcomes.
- Ability to manage teams and diverse stakeholder groups, including internal and external coordination of design and field personnel.
- Ability to research and prepare business cases for various projects and initiatives.
- Ability to hiring, developing, and managing staff in a Collective Bargaining environment an asset.
- Ability to write effectively, prepare status reports and summaries.
- Ability to speak effectively in public through formal and informal meetings and presentations.
- Ability to communicate effectively with different stakeholders.
- Ability to manage large workloads and multitask effectively.
- Ability to exercise sound judgment in assigning and supervising work of others.
- Ability to develop and maintain effective working relationships with technical and professional staff, as well as customer departments.
- Ability to analyze and solve problems and take decisions or make recommendations based upon thorough analysis of facts.
- Ability to focus on details, while maintaining a balanced high-level view of an assignment.
- Ability to reconcile differing perspectives, develop consensus, and secure cooperation and support from both customers and team members.
- Ability to resolve conflicts arising within the project team or in interactions with customers in the most advantageous manner to all parties involved.
- Ability to manage change and assist others with adapting to change.
