27 days old

Project Manager : IBM Cloud Lab Services

Gurugram, HR 122008
  • Job Code
At IBM, our Project Managers excel by leading and coordinating a project teams overall performance, scope, cost, and deliverables. Our clients rely on timely and efficient status reports, and as Project Manager, you will drive the charge with project direction, metric definition, and performance management. If you are ready to help our clients and project teams succeed, we would love to meet you!

Your Role and Responsibilities
About IBM:

IBM is a global technology and innovation company. It is the largest technology and consulting employer in the world, with presence in 170 countries. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software unusually distinguishes IBM from other companies in the industry.

Over the past 100 years, a lot has changed at IBM, in this new era of Cognitive Business, IBM is helping to reshape industries as diverse as healthcare, retail, banking, travel, manufacturing, and many more, by bringing together our expertise in Cloud, Analytics, Security, Mobile, and the Internet of Things. We like to say, be essential. We are changing how we craft. How we collaborate. How we analyze. How we engage. IBM is a leader in this global transformation.

Join the next generation of innovators, inventors and entrepreneurs who are changing the very way the world works. We want the brightest minds doing work that inspires, in an environment where growth is encouraged. IBMers get to discover their potential, so theyre supported to craft breakthroughs that help our clients succeed. Were building diverse teams with people who want their ideas to matter. Join us youll be proud to call yourself an IBMer.

Our Culture

IBM is committed to building a diverse environment and is proud to be an equal opportunity employer. You will receive consideration for employment without regard to your race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Business Unit Introduction:

IBM Cloud Computing is a one-stop shop which provides all the cloud solutions & cloud tools the industries need. IBM Cloud portfolio includes IaaS, SaaS and PaaS offered through public, private and hybrid cloud delivery models, in addition to the components that build up those clouds.

IBM Cloud ensures flawless integration into public and private cloud environments. The infrastructure is secure, scalable, and flexible, building customized enterprise solutions that have made IBM Cloud the Hybrid Cloud Market leader with our Softlayer and BlueMix Platforms.

Ready to help drive IBM's success in the Cloud market? This is your chance to research and craft new Cloud related technology products and services, as well as to build and implement quick Cloud based prototypes while advancing your career in leading edge technology.

Who you are:

As a Cloud Lab Services Program Manager you will
  • Have an opportunity to work on groundbreaking technology products with large enterprises and PSUs in India.
  • You would be responsible for delivering complex projects and be the face of IBM to the customer project teams while represent IBM in the CxO forums of customer organizations
  • The role seeks crafting levels of personal organization, and the ability to work well with a distributed team in a dynamic and exciting environment.
  • You will be required to communicate your status daily, come up with creative solutions to problems and be flexible supporting the team wherever required and to demonstrate a positive attitude and a passion to succeed.

What youll do:
  • Develop project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility.
  • Ensure that global best practices as per standards like PMBOK are followed in the projects.
  • Ensure that projects are delivered on-time and within budget. Changes are administered through CRs.
  • Develop a detailed project plan, work with the customer to get approval, baseline and track progress.
  • Use appropriate verification techniques to manage changes in project scope, schedule and costs.
  • Measure project performance using appropriate systems, tools and techniques.
  • Report and raise to internal and customer management as needed.
  • Manage the relationship with the client and internal stakeholders.
  • Perform risk management to minimize project risks.
  • Craft and maintain relationships with third parties/vendors.
  • Build and maintain comprehensive project documentation.
  • Should be able to manage multiple customer engagements at the same time.
  • Work with internal practice managers to get timely resource allocation, as per the project schedule and deliverables completed as per the project baseline.
  • Ensure high customer happiness is ensured and reflected in the formal CSAT process / surveys.
  • Ensure customer is made referenceable customer and formally close that in the IBM internal systems.

How well help you grow:
  • You will have access to all the technical and management training courses you need to become the expert you want to be
  • Youll have a worldwide network of experts to work with gain knowledge and progress in your career

Required Professional and Technical Expertise
  • 8+ years of relevant industry experience
  • Project management qualification (PMP) or equivalent, including Agile certification and Agile knowledge. With a keen technical acumen to understand Hybrid Cloud Technologies and be able to articulative to stakeholders.
  • Theoretical and practical project management knowledge
  • Knowledge of PM techniques and tools
  • Experience as a project manager leading critical customer engagements for last 8+ years
  • Experience in strategic planning, risk management or change management
  • Proficiency in project management software tools like MS Project / IPWC (IBM).
  • Solid technical background, with understanding or hands-on experience in software development and web technologies.
  • Project management experience around Projects involving WebSphere products like IBM BPM, IIB, MQ, WAS, Tivoli ITSM Products, FileNet will be an added advantage.
  • Proven interpersonal skills.

Preferred Professional and Technical Expertise
  • 10+ years of in-depth and hands-on project / program management experience involving complex solution development in a multi vendor environment.
  • Critical thinking and problem solving
  • Experience of working with CxOs and executive management in customer organisations
  • Decision-making and leadership capabilities
  • Contract negotiation
  • Conflict resolution experience

About Business Unit
Digitization is accelerating the ongoing evolution of business, and clouds - public, private, and hybrid - enable companies to extend their existing infrastructure and integrate across systems. IBM Cloud provides the security, control, and visibility that our clients have come to expect. We are working to provide the right tools and environment to combine all of our clients data, no matter where it resides, to respond to changing market dynamics.

Your Life @ IBM

About IBM

Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.



  • Computers Software and Hardware
Posted: 2019-05-21 Expires: 2019-06-21

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Project Manager : IBM Cloud Lab Services

Gurugram, HR 122008

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