11 days old

Project Portfolio Manager

City of Phoenix
Phoenix, Arizona 85003



If you want to be a part of a transformational team, responsible for handling the 5th largest city’s various modernization projects, then this job is for you!

The City of Phoenix is seeking an experienced and results-oriented manager to fill the role of a Project Portfolio Manager (PPM). There is one vacancy within Information Technology Services. The position reports to the City’s Deputy Chief Information Officer of the Project Management division in Phoenix, AZ.

The PPM is a critical role within the organization that requires building partnerships with IT, business leaders, executives, and other key stakeholders to identify opportunities for portfolio investments based on the City strategic vision. The PPM role is responsible for overseeing the planning, prioritization, and implementation of key technology projects utilizing best principles and standards. The PPM will be a part of a team to develop, monitor and update the project management framework, governance and policies to continue maturing the Project Management Office (PMO) for the City. Additionally, this role will also take a lead role in building a business analysis Center of Excellence to invest in critical investment planning for the City. This is a supervisory role and includes the following responsibilities and duties:


General responsibilities:

  • Manages and mentors a team of project managers and business systems analysts to deliver to the City technology needs.
  • Develops and manages PMO training programs for internal and external departments.
  • Delivers senior level presentations to communicate key risks, objectives, and health of the portfolio.  


Project Portfolio responsibilities:

  • Monitors a portfolio of projects, including milestones and critical dates to mitigate potential risks. Develops recommendations to address risks and/or cancel portfolio assets that are unable to fulfill expectations.
  • Manages portfolio risks through active assessment of the impacts to the client, on each portfolio asset individually and within the portfolio as a whole.
  • Maintains the portfolio budget by utilizing various tools and techniques for estimating costs associated with a project/portfolio including physical, financial, and human capital costs.
  • Manages portfolio resources by assisting in determining staffing requirements and working with resource managers in order to effectively plan resources across projects.
  • Develops and measures portfolio metrics through all project phases to assess portfolio health.

Provides recommendations that fail to meet metrics and ensure remediation is executed.

  • Conducts procurement planning of portfolio assets by working with IT procurement staff and assist in the development of statements of work.
  • Perform routine quality assurance review and ensure applied consistency of all project processes, artifacts, and communications management.
  • Conducts formal review with business sponsors through the project or portfolio to confirm acceptance and satisfaction.
  • Conducts formal lessons learned sessions with project/portfolio teams from related project to identify opportunities for improvement and reuse.


Business analysis responsibilities:

  • Develops and matures a business analysis framework from idea conception through product delivery to enable informed investment decisions.
  • Develop a short and long term roadmap to build a BA Center of Excellence.
  • Manage the concept inception to project intake process to provide recommendations for appropriate resources, scheduling and business opportunities for the City investments.


The ideal candidate should be a team player with the ability to interact professionally with a diverse group of stakeholders. The candidate must possess diplomacy, excellent communication skills and high emotional intelligence while focused on delivering a balanced portfolio. Exceptional management skills and the ability to think of creative solutions are highly desired.

The successful candidate will be integral in the implementation of key projects that will modernize the way the City delivers its services to residents and customers. Additionally, the successful candidate will appreciate the outstanding benefits package, including professional development funds in support of increasing knowledge and expertise in the industry. With Phoenix’s generous paid vacation time, the successful candidate can enjoy the city’s many attractions, including major sports and cultural events, award-winning restaurants, museums and endless outdoor activities. Phoenix is an emerging leader in technology, and we want individuals who are ready to be a part of this exciting transformation.


Recruitment closes 07/08/19. All materials must be received by 11:59 p.m. on this date. First Review of applications will the week of June 17, 2019.


$77,334 - $115,315 annually. Appointment can be made above the minimum depending upon qualifications.Appointment can be made above the minimum depending upon qualifications.

A comprehensive benefits package is offered which includes traditional pension with employer and employee contributions; choice of medical HMO, PPO, or HSA plan; dental; vision; life insurance; long-term disability; 401(a) and 457 plans; medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan; bus/light rail pass; tuition reimbursement program; paid time off includes 11.5 paid holidays, 12 vacation days,15 sick days and personal days.  For more details, visit:

Unit 7 Benefits


  • Three (3) years of experience in technical project and/or program management. This includes experience in developing, evaluating, using and maintaining system hardware and software.
  • Bachelor's degree in business administration, management, information technology, or related field.
  • An equivalent combination of related experience and education may be considered
  • This is a salaried/exempt position, and incumbents must have the ability to work after hours, including evenings, weekends, and holidays as required
  • Only the highest qualified candidates will be posted to the eligible to hire list.
  • This position may be subject to Criminal Justice Information Systems (CJIS) background standards. Candidates who receive a conditional offer of employment must be fingerprinted and will have their fingerprints used to check the Criminal History Records of the State of Arizona Department of Public Safety and the Federal Bureau of Investigation.  Any records returned will be reviewed to determine the candidate’s suitability for the job.
  • Some positions and assignments within the City may be required to pass specific background checks and/or a polygraph relative to the department.  The general factors for disqualification are listed at https://www.phoenix.gov/hrsite/Documents/disqualifierscivilian.pdf
  • Some positions in this classification require the use of personal or City vehicles on City business.  Individuals must be physically capable of operating the vehicles safely, possess an appropriate valid Arizona driver’s license, possess personal insurance coverage, and have an acceptable driving record. 
  • The City job description can be found; https://www.phoenix.gov/hrsite/JobDescriptions/09580.pdf


PREFERRED QUALIFICATIONS Includes the job requirements listed above, plus:

  • Master’s Degree in Business/Public Administration, Information Technology or a related field
  • Current PMI Certified Project Management Professional (PMP) or Program Management Professional (PgMP)
  • Prior supervisory or managerial experience
  • Experience fostering team work and building relationships with stakeholders
  • Experience defining metrics, analytics and portfolio/program reporting
  • Keen eye for detail to ensure high quality outputs
  • Two (2) years of business analysis skills
  • Experience using Power BI and/or PWA (MS Project Server–Online) tools


Apply online at https://www.phoenix.gov/hr/current-jobs/ by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list.

YOUR COVER LETTER AND RESUME, PLUS ANY OTHER REQUESTED MATERIAL, MUST BE IN ONE ATTACHMENT. Only online applications are accepted for this position. The results of the resume screening process will be sent to your primary email address.



Lead Information Technology Systems Specialist, JC: 09580, ID#32058, 06/03/2019, 6 mos, CH, Benefits: 007, Q

City of Phoenix employees commit to Work Smart, Be Kind, Spend Wisely.

 City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.



Posted: 2019-06-04 Expires: 2019-07-19

Employment Trends

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Project Portfolio Manager

City of Phoenix
Phoenix, Arizona 85003

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast