1+ months

Project/Service Team Leader

Matthews, NC 28106
**Description** **Who You Are** You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Project/Service Team Leader. **Who We Are** With 20-years of proven growth and exceptional performance, our mission is to be our customers best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide. **What youll do with Our Training and Your Experience** + Installs, programs, tests, repairs, and services a variety of systems and equipment which may include security, fire alarm & life safety, and/or building automation. Colleague is key interface for the provision of technical support and training for the customer and as such is accountable for maximizing customer satisfaction. + Operates systems to demonstrate equipment, commission new systems, analyze performance and identify malfunctions. + May provide custom systems integrations, detailed systems upgrade planning and execution, systems audits and consultation, and/or database management and manipulation. May install, configure, and support a variety of network systems and equipment for assigned projects. + Identifies potential project risks, communicates to appropriate parties and assist in the development and implementation of strategies to minimize impact and to control deviations from estimated costs and project deadlines. + Works closely with the Project Coordinator to assist in the overall coordination of specific projects; makes recommendations regarding potential changes in scope and identifies ways to continuously improve customer satisfaction. + Oversees overall site management of project(s) for successful and timely completion within budget and scope of work as required by the contract. Works with the Project Coordinator to prepare project installation plan and implement job procedures. + Supervises Project Specialists, Installers and subcontractors in the field. May perform managerial responsibilities including but not limited to: mentoring, coaching and developing colleagues; planning, assigning and directing work. + Coordinates and supervises subcontractors including directing on-site activities and verifying quality assurance standards. + Performs other duties and responsibilities as requested or required. **What Youll Need** + Exceptional customer focus and ability to regularly work under pressure; consistent ability to maintain awareness of, and seek to meet the needs and wants of the customer without being prompted. + Strong technical skills and experience related to building automation systems, fire alarm systems, and/or electronic security systems; may adapt procedures, processes, tools to meet the more complex requirements of the job. + Strong programming skills and proven ability to troubleshoot problems and look for solutions. + Must be a self-starter and work well without supervision. + Advanced mechanical and electrical aptitude (e.g. works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper) and ability to read blueprints and drawings; advanced math skills (for some positions, this may include calculating area, velocity, resistance, voltage, etc). + Frequent visits to jobsites are required. Minimal overnight travel is required. Valid drivers license required. + Strong verbal, written and interpersonal communication skills. + Advanced organizational skills and the ability to handle multiple projects simultaneously. + Highly proficient computer skills including familiarity with MS Office applications (Outlook, Word, Excel) **Company Benefits and Perks** Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues: + Company Holidays and Paid Time Off + Fun & Laughter Day Off + Medical, Dental & Vision Plan + Life insurance & Disability Plan + Wellness Program + 401K Matching Plan + Colleague Assistance Program + Tuition reimbursement + Competitive salary and compensation plan + Vehicle reimbursement plan + Corporate Social Responsibility Day + _And much more_ **Requirements:** Education: College degree, trade school or equivalent experience Minimum Experience: 5-7 years relevant Preferred Experience: (but not required): + College degree in Electronics, or relevant trade designation (e.g. Electrician) + Experience in 1 or more of the following industries: electronic, fire alarm & life safety, and/or building automation + College degree in Electronics + Certification: Multiple product-specific certifications; industry-specific certifications and/or licenses Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer. Employment is contingent upon successful completion of background investigation and pre-employment drug screen. Visit our Convergint careers site (https://www.convergint.com/careers/career-opportunities/) to learn more about the company and the exciting opportunities available. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

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  • Information Technology
Posted: 2022-10-12 Expires: 2022-12-26

Convergint is a global, service-based systems integrator whose top priority is service in every way – service to customers, colleagues, and community. Delivering value through unparalleled customer service and operational excellence has been foundational at Convergint. Our promise, and our number one objective, is to be our customers’ best service provider. 

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Project/Service Team Leader

Convergint Technologies
Matthews, NC 28106

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