15 days old

Project Specialist 1

St Rose, LA 70087

Installs, programs, test, repairs, and services a variety of non-routine systems and equipment which may include security, fire alarm \u0026 life safety, and/or building automation. Colleague is key interface for the provision of technical support and training for the customer and as such is accountable for maximizing customer satisfaction. Refers only the most complex issues to higher levels.

Reads basic blueprints, schematics, manuals, and other specifications to determine installation procedures; Interprets manuals, schematics, and wiring diagrams, and repairs equipment, utilizing knowledge of electronics and using standard test instruments and hand tools.

Operates systems to demonstrate equipment, commission new systems, analyze performance and identify malfunctions. Writes a variety of non-routine programs for systems.

Acts as our customers best service provider at all times thereby ensuring Convergint Technologies is the customers first choice for service.

Consults with engineering personnel to resolve unusual problems in system operation, maintenance, and warranty work.

May advise management regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product improvements.

Executes most of the technical aspects of multiple projects with varying timelines and budgets including programming, graphics development, start-up, certification testing, customer training, close-out documentation, and on-going technical support etc.

Identifies potential project risks, communicates to appropriate parties, and assist in the development and implementation of strategies to minimize impact and to control deviations from estimated costs and project deadlines.

Works closely with the Project Manager and/or Operations Manager and assists in the overall coordination of specific projects; makes recommendations regarding quality of work and potential changes in scope and identifies ways to continuously improve customer satisfaction.

Using technical knowledge, skills and experience, acts as a mentor to less experienced staff. May supervise workers in testing, tuning, and adjusting equipment to obtain optimum operating performance.

Performs other duties and responsibilities as requested or required.

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Solid technical skills and experience related to building automation systems, fire alarm systems, and/or electronic security systems

Solid programming skills and proven ability to troubleshoot problems and look for solutions

Must be a self-starter and work well without supervision

Solid mechanical and electrical aptitude (e.g., works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper) and ability to read blueprints and drawings; solid math skills (for some positions, this may include calculating area, velocity, resistance, voltage, etc.)

Occasional overnight travel is required.

Valid driver\u0026rsquo;s license required.

Strong verbal, written and interpersonal communication skills

Solid organizational skills and the ability to handle multiple projects simultaneously

Advanced computer skills including familiarity with MS Office applications (Outlook, Word, Excel) and proficient in other relevant applications

Experience:

Previous, relevant field experience required. Preferred is 3+ years of experience.

Certifications: Product-specific certifications helpful; industry-specific certifications and/or licenses a plus. Certifications in any of the following preferred: Software House, Lenel, Genetec, Avigilon, AMAG, Milestone or ONSSI, AXIS.

Other

Protective Clothing Required:\u0026nbsp;

The position may require Personal Protective Equipment (PPE) use such as safety glasses, hard hat, ear plugs, steel-toed shoes, or work boots, as required on job site.

Physical Demands:\u0026nbsp;

While performing the duties of this job, the colleague is frequently required to sit, stand, walk, talk or hear; uses hands to finger, handle, or touch objects or controls.\u0026nbsp; On occasion, the colleague may be required to climb and work in high places, stoop, bend or reach above the shoulders.\u0026nbsp; Position may also require work in confined spaces and exposure to different types of outdoor weather conditions.\u0026nbsp; Risk of electrical shock and/or general hazards found in a construction environment are present.

The colleague must frequently lift, push, or pull up to 25 pounds and occasionally lift, push or pull up to 100 pounds.\u0026nbsp; Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

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Work Environment:\u0026nbsp;

The position is a field position.\u0026nbsp; The colleague regularly performs local work-related travel.

Categories

Industry

  • Information Technology
Posted: 2021-11-11 Expires: 2021-12-12

Convergint is a global, service-based systems integrator whose top priority is service in every way – service to customers, colleagues, and community. Delivering value through unparalleled customer service and operational excellence has been foundational at Convergint. Our promise, and our number one objective, is to be our customers’ best service provider. 

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Project Specialist 1

Convergint Technologies
St Rose, LA 70087

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