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Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Project Specialist.

What you\u0026rsquo;ll do with \u0026ldquo;Our Training and Your Experience\u0026rdquo;

• Acts as \u0026ldquo;our customer\u0026rsquo;s best service provider\u0026rdquo; at all times thereby ensuring Convergint is the customer\u0026rsquo;s first choice for service.
• Install, program, test, repair, and service a variety of non-routine systems and equipment which may include security, fire alarm \u0026 life safety. You will be a key interface for the provision of technical support and training for the customer and as such are accountable for maximizing customer satisfaction.
• Completes accurate and detailed service reports for customer and Convergint in a timely manner to allow for accurate invoicing and job cost tracking.

What You\u0026rsquo;ll Need

• Exceptional customer focus and ability to work under pressure; ability to maintain awareness of and seek to meet the needs and wants of the customer without being prompted.
• Solid technical skills and experience with electronic security systems.
• Solid programming skills and proven ability to troubleshoot problems and look for solutions
• To be a self-starter and work well with minimal supervision.
• Solid mechanical and electrical aptitude (e.g. works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper) and ability to read blueprints and drawings; solid math skills (for some positions, this may include calculating area, velocity, resistance, voltage, etc.).
• Strong verbal, written and interpersonal communication skills.
• Solid organizational skills and the ability to handle multiple projects simultaneously.
• Advanced computer skills including familiarity with MS Office applications (Outlook, Word, Excel) and proficient in other relevant applications.
• A valid driver\u0026rsquo;s license with a clean driving record.
• Ability to travel locally to jobsites on a regular basis. Minimal overnight travel may be required.

Company Benefits and Perks

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company.\u0026nbsp;We offer a variety of programs and exceptional benefits to all of our colleagues:

• Company Holidays and Paid Time Off
• Fun \u0026 Laughter Day Off
• Medical, Dental \u0026 Vision Plan
• Life insurance \u0026 Disability Plan
• Wellness Program
• 401K Matching Plan
• Colleague Assistance Program
• Tuition reimbursement
• Competitive salary and compensation plan
• Vehicle reimbursement plan
• Corporate Social Responsibility Day
• And much more\u0026hellip;

Requirements:

Education: High School Diploma or equivalent\u0026nbsp;

Minimum Experience: 3-5 years of previous, relevant field experience required. \u0026nbsp;

Preferred Experience: (but not required):\u0026nbsp; relevant field service experience.

Certifications: Product-specific certifications helpful but not required; industry-specific certifications and/or licenses a plus. Certifications in any of the following preferred: Software House, Lenel, Genetec, Avigilon, AMAG, Milestone or ONSSI, AXIS.

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Employment is contingent upon successful completion of background investigation and pre-employment drug screen.