1+ months

Project Specialist

Nashville, TN 37201

Responsibilities

  • Installs, programs, tests, repairs, and services a variety of systems and equipment which may include security, fire alarm \u0026 life safety, and/or building automation with guidance as needed. Colleague interface for the provision of technical support and training for the customer and as such is accountable for maximizing customer satisfaction. Refers more complex issues to higher level colleagues.
  • Familiar with basic blueprints, schematics, manuals, and other specifications to determine installation procedures unassisted, may require assistance with more complex specifications. Interprets manuals, schematics, and wiring diagrams, and repairs equipment, utilizing knowledge of electronics and using standard test instruments and hand tools.
  • Operates systems to demonstrate equipment, commission new systems, analyze performance and identify malfunctions. Writes routine programs for systems.
  • Acts as our customers best service provider at all times thereby ensuring Convergint Technologies is the customers first choice for service. Takes ownership of onsite project including safety, quality and performance.
  • May provide custom systems integrations, detailed systems upgrade planning and execution, systems audits and consultation, and/or database management and manipulation. May install, configure, and support a variety of network systems and equipment for assigned projects.
  • Consults with engineering personnel to resolve unusual problems in system operation, maintenance, and warranty work.
  • Performs all work in accordance with Federal, State and local regulations as well as company health and safety policies and procedures. Uses solid troubleshooting skills to isolate and fix problems in malfunctioning equipment or software.
  • May advise management regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product improvements. May participate or assist with developing customer presentations or similar new business development activities.
  • Executes many of the technical aspects of multiple projects with varying timelines and budgets including, programming, graphics development, start-up, certification testing, customer training, close-out documentation, and on-going technical support etc.
  • Identifies potential project risks, communicates to appropriate parties and assist in the development and implementation of strategies to minimize impact and to control deviations from estimated costs and project deadlines.
  • Works closely with the Project Manager and/or Operations Manager and assists in the overall coordination of specific projects; makes recommendations regarding quality of work and potential changes in scope, and identifies ways to continuously improve customer satisfaction.
  • Performs other duties and responsibilities as requested or required.

Skills

  • Exceptional customer focus and ability to regularly work under pressure; consistent ability to maintain awareness of, and seek to meet the needs and wants of the customer without being prompted.

  • Strong technical skills and experience related to building automation systems, fire alarm systems, and/or electronic security systems; may adapt procedures, processes, tools to meet the more complex requirements of the job.

  • Strong programming skills and proven ability to troubleshoot problems and look for solutions.

  • Must be a self-starter and work well without supervision.

  • Advanced mechanical and electrical aptitude (e.g. works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper) and ability to read blueprints and drawings; advanced math skills (for some positions, this may include calculating area, velocity, resistance, voltage, etc.).

  • Frequent visits to jobsites are required. Minimal overnight travel is required. Valid drivers license required.

  • Strong verbal, written and interpersonal communication skills.

  • Advanced organizational skills and the ability to handle multiple projects simultaneously.

  • Highly proficient computer skills including familiarity with MS Office applications (Outlook, Word, Excel).

Education Requirements

  • Associates degree in Electronics strongly preferred.
  • Relevant trade designation (e.g. Electronic Security Technician) required.

Protective Clothing Required

  • The position may require Personal Protective Equipment (PPE) use such as safety glasses, hard hat, ear plugs, steel-toed shoes or work boots, as required on job site.

Physical Demands

  • While performing the duties of this job, the colleague is frequently required to sit, stand, walk, talk or hear; uses hands to finger, handle, or touch objects or controls. On occasion, the colleague may be required to climb and work in high places, stoop, bend or reach above the shoulders. Position may also require work in confined spaces and exposure to different types of outdoor weather conditions. Risk of electrical shock and/or general hazards found in a construction environment are present.
  • The colleague must frequently lift, push, or pull up to 25 pounds and occasionally lift, push or pull up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

  • The position is a field position. The colleague regularly performs local work-related travel.

Categories

Industry

  • Information Technology
Posted: 2021-08-26 Expires: 2021-10-26

Convergint is a global, service-based systems integrator whose top priority is service in every way – service to customers, colleagues, and community. Delivering value through unparalleled customer service and operational excellence has been foundational at Convergint. Our promise, and our number one objective, is to be our customers’ best service provider. 

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Project Specialist

Convergint Technologies
Nashville, TN 37201

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